Incident Manager

Job Description• Define and execute responsibilities aligned with the role of Tech Lead • IT Service Management • 4C

• Collaborate with cross-functional teams

• Ensure timely delivery of assigned tasks

• Maintain documentation and reporting

• Support strategic initiatives and process improvements

• Additional Job Description Additional Job Description

• Job Posting Title : Tech Lead - IT Service Management 4C

• Job Description : • Define and execute responsibilities aligned with the role of Tech Lead • IT Service Management • 4C

  • Collaborate with cross-functional teams
  • Ensure timely delivery of assigned tasks
  • Maintain documentation and reporting
  • Support strategic initiatives and process improvements

• Education : Bachelorsin Commerce, Bachelorsin Economics, Bachelorsin Finance, Mastersin Business Administration, Mastersin Business Analytics

• Professional Experience and Years of Experience : Agilewith 3-5 YEARS, Client Relationshipswith 3-5 YEARS, Collaboration Tools & Methodswith 3-5 YEARS, Design Thinkingwith 3-5 YEARS, Executive Presencewith 3-5 YEARS, Inclusionwith 3-5 YEARS, Information Securitywith 3-5 YEARS, People Leadershipwith 3-5 YEARS, Personal Effectivenesswith 3-5 YEARS, Storytellingwith 3-5 YEARS

• Management Level : 4C

• Language and Proficiency : English - Proficient - C2

• Time Type : Full time

• Skills : Design Thinking, Collaboration Tools, Agile Methodology, Risk Management, Inclusion, Storytelling, Executive Presence, Incident Management, People Leadership, Personal Effectiveness, Client Relations

• Certifications :

• Primary location : 1401-GIPL: Prestige Technology Park IV, Bangalore

• Remote type : Hybrid

• Client specific requirement :

• Shift : Day Job