IND-Front Office Executive

About Nexinfo:

NexInfo is a premier consulting firm founded in 1999. We have been in business for 26+ years and work with clients of all sizes to achieve ‘Operational Excellence’ using a blend of knowledge in both Business Processes and Software Consulting. We offer implementation and managed services for businesses across many industries including Manufacturing, Pharmaceuticals, Biotech, Medical Devices, Industrial Automation, Automobile Industry, and many more. We have a global footprint across North America, Europe, and Asia with most clients distributed across North America with a team size of 300+ employees and our headquarters in California, USA.

Job Summary

We are seeking a professional, highly organized, and tech-savvy Front Office Executive to manage our front desk operations and deliver an exceptional first impression. You will be the face of the company, welcoming high-profile international clients, managing everyday administrative workflows, and ensuring top-notch workplace security by managing employee and visitor access systems.

Key Responsibilities

1. Visitor & Guest Management

• • Corporate Greeting: Welcome clients, tech candidates, vendors, and global corporate guests warmly and connect them with the appropriate stakeholders.
  • Visitor Management System (VMS): Operate digital VMS software to log, track, and manage all external visitor entries.
  • Access Control: Issue temporary RFID access badges, log-in credentials, or biometric registrations to authorized vendors or contract staff according to strict IT compliance guidelines.

2. Communication & Coordination

• • Digital & Telephonic Routing: Manage a multi-line EPABX or cloud VoIP system to screen, log, and redirect inbound global calls.
  • Meeting Room Management: Coordinate the digital booking schedule for internal conference rooms, video-conferencing suites, and boardrooms to avoid overlapping tech syncs or client presentations.
  • Mail & Logistics: Oversee the sorting, digital scanning, and dispatch of incoming/outgoing international couriers, hardware components, and client documentation.

3. Administrative & Facility Support

• • Workspace Maintenance: Maintain the aesthetic, cleanliness, and organization of the main lobby and reception area to reflect the brand's innovation-driven culture.
  • Inventory Oversight: Track and order administrative equipment, corporate stationary, pantry needs, and housekeeping consumables.
  • Cross-Functional Help: Assist HR with logistics during recruitment drives, employee engagement programs, and major corporate events.

Required Skills and Qualifications

Category

Requirement

Education

Bachelor’s degree in any discipline (Business Administration, Hospitality, or any discipline).

Experience

1–3 years of experience in corporate front desk operations or administrative support, preferably within an IT, MNC, or tech corporate setting.

Tech Literacy

High proficiency in MS Office Suite (Word, Excel, Outlook) and collaboration tools (Microsoft Teams, Slack, Google Workspace). Familiarity with automated reception software is a plus.

Soft Skills

Flawless verbal and written English communication, strong active listening, exceptional multitasking abilities under fast schedules, and a high degree of discretion for sensitive information.

Job Location: Chennai

Shift: 2.30pm to 12am IST from Monday to Friday

Shift: 2.30pm to 5.30pm IST on Saturdays