INDOOR ENGINEER

1.       Responsible for attending incoming customer enquiries, propose suitable products and provide remote support to external sales team for technical information requirements and necessary customers follow up during their absence.

2.       Reports to the Sales and Technical Manager to support on sales and technical related matters.

3.       Support sales and project initiatives, e.g attending online meeting, communicate with external vendors for sourcing of products and services for the fulfilment of customer’s enquiries and orders.

4.       Coordination with other departments to ensure correctness of offer and address any customer’s technical concerns relating to offered products and/or providing deliveries updates to customers.

5.       This role has progression opportunities to Outdoor Sales Engineer, Technical Engineer or Project Engineer.

Requirements

1.       Minimum Diploma in any technical engineering discipline.

2.       Preferable 1 to 2 year work experience in a Technical / Service / Sales related supporting role or as an Inside Sales or Technical Support.

3.       Knowledge in mechanics, fluid systems, piping, tubing, valves, fitting will be an advantage.

4.       Experience in relation to the Oil & Gas industry is advantageous but not a requirement.

5.       Basic to intermediate use of MS Office; Outlook, Excel, Word is a requirement.

6.       Good communication skills in written English and able to converse in both English and Mandarin is a requirement.

7.       Good Customer Service and a sincere personality required to communicate directly with both customers and vendors.

Others:

1.       Able to understand simple P&ID is advantageous but not a requirement.

2.       Knowledge and experience in analytical and instrumentation industry is advantageous but not a requirement.

3.       Technical and product training will be provided.

4.       Permanent full time position and 5 days work week.