INDOOR SALES ADMIN MANAGER

• Oversee the operation of sales administration team;
• Conduct regular team meetings, and monitor team member performance;
• Ensure that all data in the sales administration system is accurate and up-to-date;
• Maintain up-to-date report for management review, analysing sales data, and providing insights for decision-making and sales admin operation strategy improvement;
• Ensure that all sales administration processes are carried out in accordance with standard procedures and requirements;
• Implement a proper filing system to ensure timely access and organization;
• Monitor, review, and improve the Standard Operating Procedures (SOP) for sales administration, including credit control processes;
• Attend to enquiries and complaints, taking appropriate actions to resolve issues promptly and ensure customer satisfaction;
• Prepare and/ or compile reports as and when required;
• Attend to any other tasks assigned by the Management.
• Meet KPI’s

Requirements

• Candidate must possess at least a Degree in Business Admin or equivalent.
• Minimum 7 years related working experience in related field.
• Possess good attitude, result oriented and a team player.
• Good interpersonal and able to work independently.
• 5 days work.