Indoor Sales

About us

TENAGA MIGAS SDN. BHD. is a dynamic and growing organisation within the Oil & Gas sector. We are committed to delivering excellence in our products and services whilst maintaining the highest standards of professionalism and customer satisfaction. Our team is passionate about driving growth and building lasting relationships with our clients across the region.

About the role

We are seeking an enthusiastic and results-driven Indoor Sales Coordinator to join our sales team in Chukai, Terengganu. This is a full-time position that plays a crucial part in our sales operations and revenue generation. As an Indoor Sales Coordinator, you will be the backbone of our sales department, managing customer inquiries, processing orders, and ensuring seamless communication between clients and our operational teams. You will work from our office-based location, focusing on developing relationships with customers and driving sales through effective coordination and support.

Key responsibilities

• Respond promptly to customer inquiries via telephone, email and other communication channels

• Process customer orders accurately and ensure timely delivery of products and services

• Maintain detailed records of customer interactions and sales transactions in our management systems

• Coordinate with the logistics and operations teams to ensure smooth order fulfilment

• Prepare quotations and sales proposals for potential clients based on their requirements

• Follow up with prospective customers to nurture leads and convert them into sales

• Resolve customer complaints professionally and escalate complex issues to senior staff when necessary

• Support the sales team with administrative tasks, including scheduling, documentation and reporting

• Contribute to achieving monthly and quarterly sales targets through effective customer engagement

What we're looking for

• Proven experience in a sales coordination, customer service or similar office-based sales role within the Oil and Gas sectors
• Excellent communication skills, both written and verbal, with the ability to engage clients professionally
• Strong organisational and time management abilities, with the capacity to manage multiple tasks simultaneously
• Proficiency in using computer systems, Microsoft Office applications and CRM software
• A customer-centric mindset with a genuine desire to exceed customer expectations
• Ability to work independently and as part of a collaborative team environment
• Strong attention to detail and accuracy in data entry and record-keeping
• Problem-solving skills and the ability to think creatively to overcome challenges
• Fluency in Bahasa Malaysia and English; additional languages are an advantage
• A relevant diploma or certification in sales, business administration or a related field is preferred
• Familiarity with the oil and gas or energy industry would be beneficial

What we offer

At TENAGA MIGAS SDN. BHD., we believe in investing in our people. We offer a competitive salary package commensurate with experience, alongside a comprehensive benefits scheme that includes health insurance, annual leave entitlements and performance bonuses. We are committed to fostering a supportive work environment where professional development is encouraged, and career progression opportunities are available for high-performing individuals. Our workplace culture emphasises teamwork, innovation and mutual respect, ensuring you feel valued and motivated. We also offer flexible working arrangements where appropriate and encourage work-life balance initiatives to support the wellbeing of our employees.

Apply now

If you are ready to launch your career in sales coordination with a reputable organisation in the energy sector, we would love to hear from you. Please submit your CV, a covering letter outlining your relevant experience, and any supporting documents to our recruitment team. Join TENAGA MIGAS SDN. BHD. and become part of a dynamic team committed to excellence and growth.