Induction Training Facilitator

ISS is a leading service provider in the UK Fresh Produce sector. Since 2014, we have grown to operate four sites across Kent, employing over 1,600 colleagues. We are looking for an enthusiastic and engaging Induction Training Facilitator to deliver an exceptional onboarding experience for our new starters.

About the Role

As our Induction Training Facilitator, you will be responsible for delivering engaging and informative induction programmes that ensure new colleagues feel welcomed, informed and prepared for success from day one.

You will continuously review and improve the induction experience, adapting delivery methods to suit different learning styles while maintaining accurate training records and supporting wider training initiatives across the business.

Key Responsibilities

• Deliver engaging inductions that create a positive first impression for all new starters.
• Promote company values, policies, procedures and health & safety expectations.
• Adapt training delivery and materials to accommodate different learning styles and learning needs.
• Review and continuously improve induction content, materials and delivery methods.
• Maintain accurate induction records, attendance data and training completion information.
• Ensure all training documentation is compliant and readily available for audit and reporting purposes.
• Create, update and maintain induction presentations, training guides and supporting materials.
• Support ad-hoc training activities and deliver additional training sessions when required.
• Monitor and report on induction KPIs, including attendance, completion rates and learner feedback.
• Provide regular feedback and recommendations to improve the overall onboarding experience.
• Work closely with managers and stakeholders to ensure a seamless new starter journey.
• Maintain the highest standards of food safety, hygiene and compliance.
• Support continuous improvement initiatives within Learning & Development activities.
• Build positive relationships with colleagues across the business.
• Lead by example by demonstrating our company values in your day-to-day work.

This list is not exhaustive, and the job holder may be required to undertake other duties commensurate with the position as required.

What You'll Bring

• Level 3 Award in Education and Training (or equivalent).
• Experience delivering training, inductions or group presentations.
• Excellent presentation and communication skills.
• Strong organisational and administrative abilities.
• Ability to engage and build rapport with people from a variety of backgrounds.
• Experience adapting training delivery to suit different learning styles.
• Strong attention to detail and accurate record-keeping skills.
• Confidence using Microsoft Office and training materials.
• A positive, enthusiastic and approachable attitude.
• Additional training qualifications, such as First Aid Instructor, would be advantageous but are not essential.

What We Offer

• Competitive salary
• 28 days annual leave (including bank holidays)
• Annual pay reviews
• Enhanced pension contributions
• Company sick pay
• Enhanced family leave
• Health and wellbeing support, including 24/7 GP and EAP
• Employee discounts
• Recognition schemes and long service awards
• Social events, including summer and Christmas parties
• Free tea and coffee on site
• Opportunities for career development and progression

Company Values

We do the right thing | We believe in progress | We are all accountable | We make a difference | We are one team

Please be aware we do not provide sponsorship.

Benefits:

• Canteen
• Company events
• Company pension
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Free parking
• Health & wellbeing programme
• On-site parking
• Sick pay

Ability to commute/relocate:

• Sittingbourne, Kent: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you hold a Level 3 Award in Education and Training (or an equivalent training qualification)?
• Do you have experience delivering training, inductions or presentations to groups of employees?

Work authorisation:

• United Kingdom (required)

Work Location: In person