Industrial Relations Manager

About us

Asia Pulp and Paper is a leading global manufacturer and distributor of pulp and paper products. We are committed to delivering high-quality products whilst maintaining sustainable practices and fostering a positive workplace culture. With operations across multiple continents, we pride ourselves on our commitment to operational excellence, innovation, and the development of our workforce. Our success is built on the foundation of strong employee relations and a collaborative working environment where every team member contributes to our shared vision.

About the role

We are seeking an experienced Industrial Relations Manager to join our team at our mill in Karawang, West Java. This is a full-time position that plays a strategic role in managing all aspects of employee relations, labour compliance, and industrial relations within our operations. The Industrial Relations Manager will serve as a key point of contact between management and employees, ensuring harmonious workplace relations whilst maintaining compliance with Indonesian labour laws and regulations. This role is essential to supporting our operational objectives and fostering a positive, productive work environment.

Key responsibilities

• Develop and implement comprehensive industrial relations policies and procedures that align with Indonesian labour legislation and company standards
• Manage employee grievances, disciplinary matters, and disputes in a fair, impartial and timely manner
• Maintain effective communication and dialogue with employee representatives, unions, and worker committees
• Provide expert advice to senior management on labour law compliance, employee relations matters, and potential legal risks
• Ensure compliance with all statutory requirements, including working hours, leave entitlements, health and safety regulations, and termination procedures
• Monitor workplace culture and implement initiatives to enhance employee engagement and satisfaction
• Prepare and maintain accurate documentation related to employment contracts, collective agreements, and labour disputes
• Collaborate with other departments to ensure consistent application of HR policies and procedures across the organisation

What we're looking for

• Bachelor's degree in Law, Human Resources, or a related field
• Minimum 15 years of professional experience in industrial relations, employment law, or human resources management, preferably within a manufacturing or industrial environment
• Comprehensive knowledge of Indonesian labour laws, including the Labour Law No. 13 of 2003, Ciptaker, and related regulations
• Strong understanding of collective bargaining agreements and negotiation processes
• Excellent communication skills in both English and Indonesian (Bahasa Indonesia), with the ability to communicate effectively with employees at all levels
• Proven ability to manage complex employee relations situations with diplomacy, fairness, and integrity
• Strong problem-solving skills and the ability to remain calm and objective when handling sensitive matters
• Experience in managing union relations and collective agreements
• Proficiency in relevant HR management systems and Microsoft Office applications
• Willing to be placed in Karawang, West Java