International sewing machine group

Job Summary We are seeking a person with great customer service skills that can help customers with inquiries for New and used industrial sewing machine purchases. To do this you will need to Help customers find the right machine for thier purpose based on the job , materials and finished product. The ideal candidate will be someone who has knowledge and understanding of different types of sewing machinery, thier parts and processes in the sewing manufacturing field and is familiar and comfortable working with computers to comunicate, place orders and quote machinery to customers.
Duties
<ul>
<li>Answer Inquiries by Email and phone.</li>
<li>enquire and price machines from multiple suppliers.</li>
<li>Quote the right machines with options to customers in a timely manner</li>
<li>Set up and quote shipping arrarangements for machinery</li>
<li>Track status of machinery until it is delivered</li>
<li>Post , Edit and maintain online listings and follow up with online leads</li>
<li>Help walk in customers find answers to machinery type / pricing and availability</li>
<li>Develop and implement strategies to improve operational efficiency and organization</li>
<li>Collaborate with wharehouse/ build team on specific needs or modifications on newly purchased machinery as its built</li>
<li>Help customers solve problems on newly purchased machines, either by setting up warranty service or comunicating with the manufacture about defects</li>
<li>Find new customers and leads , build relationships with New potential customers by visiting them and walking through their process.</li>
<li>Keep up to date on new technologies , processes and automation in the sewing machine field.</li>
</ul>
Requirements
<ul>
<li>Experience in a sewing machine sales , manufacturing or parts supplier role</li>
<li>Good computer skills ( exel , email , suppiers pricing systems, billing software)</li>
<li>politeness , attentivenes , relations building /maintaining skills</li>
<li>Strong communication skills, both verbal and written</li>
<li>Good Organizational skills for inventory management</li>
<li>storng customer service skills helping customers investigate and determine the right solutions</li>
</ul>
Job Types: Full-time, Permanent
Pay: From $22.00 per hour
Work Location: In person

Industrial sewing machine sales Rep.

Industrial sewing machine sales Rep.

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