Info/Admitting Staff

The Information Admitting Staff is responsible for providing information and assistance to patients, relatives, and visitors regarding hospital services, facilities, and admission procedures. The staff facilitates patient registration and admission, collects and verifies patient information, encodes data into the hospital information system, and prepares and processes necessary admission documents. The staff also coordinates with doctors, nurses, billing personnel, and other hospital departments to ensure the smooth and efficient admission of patients. In addition, the staff assists patients and their families with admission requirements, answers telephone calls and inquiries, maintains accurate admission records, and ensures the confidentiality and security of patient information. The Information Admitting Staff is expected to provide courteous and professional service, comply with hospital policies and procedures, and perform other related duties as assigned by the immediate supervisor.