Informatica Big Data Support Engineer

Educational Requirements

Bachelor of Engineering

Service Line

Data Analytics Unit

Responsibilities

• Production Support Incident Management
• Provide L2/L3 support for Big Data and ETL applications
• Monitor batch jobs, workflows, and data pipelines (24/7 support model if required)
• Troubleshoot Informatica workflows, Hadoop/Hive jobs, and UNIX scripts
• Perform root cause analysis (RCA) and ensure timely resolution of incidents
• Track and resolve SLA breaches, P1/P2 incidents
• ETL Data Pipeline Support
• Support and maintain Informatica PowerCenter / IICS workflows
• Debug ETL failures, data mismatches, and performance issues
• Perform data validation and reconciliation across systems
• Handle data ingestion and transformation pipelines
• Big Data / Hadoop Ecosystem
• Troubleshoot issues in Hadoop (HDFS, YARN)
• Hive queries and performance tuning
• Spark jobs (basic to intermediate exposure preferred)
• Analyze logs, optimize queries, and ensure smooth data processing
• Unix Scripting
• Develop and support Shell scripts for automation
• Analyze logs, manage file movements, job scheduling, and cron jobs
• Automate repetitive support activities
• Monitoring Tools
• Work with scheduling tools: Autosys / Control-M / Airflow
• Use monitoring and ticketing tools: ServiceNow / Jira
• Proactively monitor systems and prevent failures
• Performance Optimization
• Identify bottlenecks in ETL and Big Data workloads
• Optimize Hive queries, partitioning, and indexing strategies
• Improve job execution time and system stability
• Stakeholder Coordination
• Collaborate with Development teams
• Collaborate with Business stakeholders
• Collaborate with Infrastructure teams
• Communicate status updates and incident reports clearly

Additional Responsibilities

• Loc - HYD

Technical and Professional Requirements

• Primary skills:Process->Informatica, Bigdata, Production support,Unix,Hadoop,Hive

Preferred Skills

• Technology->Data Management - Data Integration->Informatica->Informatica - Informatica Power Center
• Foundational->Maintenance and Production Support process->Support Process - Transition
• Technology->Data Management - Data Integration Administration->Informatica Administration
• Technology->Data on Cloud - Datastore->Cloud based Integration Platforms->Informatica Intelligent Cloud services(IICS)