Informatica Cloud Developer

OVERVIEW OF THE ROLE

As a Senior Informatica Support Specialist, you will play a critical role in supporting and optimizing applications powered by Informatica. You will be responsible for ensuring the stability, performance, and scalability of data integration solutions that underpin essential data-driven processes in the Life Sciences and Healthcare sector. Yur expertise will directly contribute to the reliability and quality of data that informs clinical, operational, and strategic decisions across the organization.

DETAILED RESPONSIBILITIES

• Oversee the end-to-end support and maintenance of Informatica applications, including troubleshooting, performance tuning, and incident resolution.

• Collaborate with cross-functional teams to ensure data integrity, security, and compliance with healthcare regulations.

• Monitor system health, conduct root cause analysis, and implement preventative measures for recurring issues.

• Develop and maintain documentation for standard operating procedures, support processes, and knowledge base articles.

• Assist in data integration activities, including data migration, synchronization, and transformation to maintain consistency across systems.

• Provide senior-level escalation support for complex platform issues and mentor junior team members.

• Engage in capacity planning and recommend enhancements to improve platform efficiency and scalability.

• Support disaster recovery planning and execution, ensuring business continuity for critical data assets.

• Participate in regular audits and compliance checks to align platform operations with industry standards and organizational policies.

SKILL REQUIREMENTS

• Minimum of 5 years’ experience in Informatica Cloud (IICS / IDMC) support, administration or development.

• Strong understanding of data quality, and master data management concepts in the Life Sciences and Healthcare domain.

• Proficiency with database technologies (Oracle, SQL Server), data integration tools, and scripting languages (Shell, Python).

• Experience with platform monitoring tools, ticketing systems, and ITIL-based support processes.

• Excellent analytical, problem-solving, and communication skills.

• Proven track record in handling incident and change management in a regulated environment.

• Informatica certifications are highly desirable.

• Working knowledge of regulatory frameworks such as HIPAA, GDPR, and GxP.

• Familiarity with DevOps methodologies and automation tools for platform management.

• Ability to work in a global, multicultural team and support on-call or off-hours as needed.

We offer:

Pay and Benefits

Pay Range Minimum: $61,000 per year

Pay Range Maximum: $99,000 per year

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to [email protected] for investigation.

Compensation and Benefits

A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.