Informatica MDM Support Analyst - Fulltime - Remote

Informatica MDM Support Analyst

Role Summary

The Offshore MDM Support Analyst will provide Level 2/Level 3 support for MDM applications, investigate data issues, and assist in maintaining master data quality and platform stability.

Key Responsibilities

• Support production incidents related to Informatica MDM.

• Investigate and resolve data quality and matching issues.

• Monitor MDM jobs, workflows, and batch processes.

• Perform data analysis and validation activities.

• Support change requests and minor enhancements.

• Work with CDI and CDQ teams for issue resolution.

• Document support procedures and knowledge articles.

Required Skills

• Experience with Informatica MDM.

• Understanding of master data concepts and governance.

• Knowledge of relational databases and SQL.

• Strong troubleshooting and analytical skills.

Preferred Skills

• Exposure to Informatica IDMC CDI.

• Familiarity with cloud data integration concepts.

• Experience in support or maintenance projects.