CXC Philippines

We are seeking an Information and Communications Technology (ICT) Administrator to manage and support the organization's IT infrastructure, communication systems, and end-user technology services. You will be responsible for maintaining system availability, security, and performance while providing technical support and ensuring efficient day-to-day ICT operations.
Key Responsibilities
<ul>
<li>Administer and support ICT infrastructure, including servers, networks, communication systems, and end-user devices.</li>
<li>Manage user accounts, access permissions, email systems, and IT asset inventory.</li>
<li>Monitor system performance, troubleshoot technical issues, and ensure timely resolution of incidents and service requests.</li>
<li>Support Microsoft 365, Active Directory, file services, and business applications.</li>
<li>Perform system maintenance, patching, backup, recovery, and disaster recovery support activities.</li>
<li>Configure and maintain network devices, wireless connectivity, printers, and collaboration tools.</li>
<li>Assist with ICT projects, system upgrades, software deployments, and technology rollouts.</li>
<li>Ensure compliance with security policies, data protection standards, and IT governance requirements.</li>
<li>Maintain technical documentation, operational procedures, and asset records.</li>
<li>Provide user training and technical guidance to improve productivity and technology adoption.</li>
</ul>
Qualifications
<ul>
<li>Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.</li>
<li>3+ years of experience in IT Administration, System Administration, ICT Support, or Infrastructure Support roles.</li>
<li>Strong knowledge of:</li>
<li>Windows Server and Desktop Operating Systems</li>
<li>Microsoft 365 and Active Directory</li>
<li>Networking fundamentals (TCP/IP, DNS, DHCP, VPN)</li>
<li>Backup and Recovery Solutions</li>
<li>Hardware and Software Troubleshooting</li>
<li>Strong analytical, problem-solving, and communication skills.</li>
<li>Ability to manage multiple priorities in a fast-paced environment.</li>
</ul>
Job Types: Full-time, Fixed term Contract length: 12 months
Pay: Php100,000.00 - Php140,000.00 per month
Benefits:
<ul>
<li>Health insurance</li>
<li>Life insurance</li>
<li>Work from home</li>
</ul>
Experience:
<ul>
<li>ICT Administrator: 5 years (Required)</li>
</ul>
Work Location: Hybrid remote in Ortigas

Information and Communications Technology (ICT) Administrator

Information and Communications Technology (ICT) Administrator

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