Information Assistant (Receptionist)

ABOUT US

As a private, Level 3 hospital, Lourdes Hospital takes pride in its rich history and unwavering commitment to delivering Alagang May Puso, Tapat, at Abot-Kaya. For more than seven decades, we have stood as a Christ-centered community of healthcare professionals, devoted to providing compassionate care with integrity and ensuring that quality healthcare remains accessible to all.

Our mission is to promote holistic healing—nurturing the body, mind, and spirit of every patient—through heartfelt service that embodies excellence, faith, and compassion.

JOB DESCRIPTION

• Client & Visitor Support - Greet and assist patients/visitors, manage inquiries across channels, and direct them appropriately.
• Information & Coordination - Maintain schedules, directories, and logs while coordinating with departments to verify services.
• Systems & Tools - Operate communication tools, office software, and desk systems effectively.
• Compliance & Safety - Uphold confidentiality, follow policies, ensure accurate documentation, comply with safety protocols, and report incidents.
• Professional Development - Engage in training, build professional networks, and support cross-functional tasks.

EMPLOYEE BENEFITS

• Company Christmas gift
• Company events

QUALIFICATIONS

• Bachelor's degree holder of any course
• Good communication skills, customer service skills, and at multitasking