Information IT Manager/Assistant Manager

About the role

Lead and supervise the IT team to ensure efficient daily operations and timely technical support to end users. Oversee IT infrastructure, networks, systems, hardware and software to ensure reliability, availability and business continuity.

Key responsibilities

• Lead and supervise the IT team to ensure efficient daily operations and timely technical support to end users
• Oversee IT infrastructure, networks, systems, hardware and software to ensure reliability, availability and business continuity
• Manage and troubleshoot escalated system, network, infrastructure and production-floor IT issues
• Ensure IT security, data confidentiality, backup and disaster recovery measures are effectively implemented and maintained
• Manage Group IT assets, software licences, renewals, vendors and IT-related procurement to ensure compliance and cost efficiency
• Plan and manage IT strategies, annual budgets, technology upgrades and infrastructure improvements in line with business requirements
• Lead and support IT projects and new business requirements, including the implementation and management of ERP, MES and WMS systems
• Collaborate with departments to review system workflows, identify gaps and recommend solutions for process and operational improvements
• Develop Power BI dashboards, analytical reports and query reports to support departmental KPI monitoring and management decision-making

Requirements:

• Bachelor’s Degree in Information Technology, Computer Science, Information Systems or a related field.
• Minimum 5 years of relevant IT experience, with supervisory or managerial experience preferred.
• Strong knowledge of IT infrastructure, networking, cybersecurity, system administration, backup and disaster recovery.
• Experience with ERP, MES and/or WMS systems; manufacturing environment experience will be an added advantage.
• Proficient in Power BI, data reporting and analysis, with good leadership, communication and problem-solving skills.