Information Processing Specialist

InterDent is seeking a detail-oriented Information Processing Specialist to support the organization by collecting, reviewing, processing, and maintaining business and operational information. The successful candidate will work with electronic records, databases, spreadsheets, and internal systems to ensure information is accurate, complete, organized, and accessible to authorized personnel.

This position may support a remote work arrangement depending on business requirements. The Information Processing Specialist will collaborate with teams across multiple departments, identify inconsistencies, process information efficiently, and help maintain high standards of data quality and confidentiality.
Key Responsibilities

• Collect, process, enter, and update information in internal databases and business systems.
• Review source documents and records for accuracy, completeness, and consistency.
• Identify missing, duplicate, or inconsistent information and coordinate corrections.
• Perform routine data-quality and information-verification checks.
• Maintain organized electronic records and supporting documentation.
• Process administrative, financial, employee, practice, and operational information.
• Prepare spreadsheets, reports, summaries, and tracking documents for internal teams.
• Retrieve and provide authorized information in response to internal requests.
• Assist operations, finance, human resources, and practice-support teams with information-processing activities.
• Maintain confidentiality when handling sensitive patient, employee, financial, and company information.
• Follow established procedures for data security, document management, and information retention.
• Communicate effectively with remote and onsite team members to resolve information-related issues.

Requirements

• High school diploma or equivalent required; associate or bachelor's degree preferred.
• Previous experience in information processing, data entry, records management, administrative support, or a related field.
• Strong attention to detail and accuracy.
• Excellent organizational and time-management skills.
• Proficiency with Microsoft Excel, Word, Outlook, and database applications.
• Strong written and verbal communication skills.
• Ability to identify discrepancies and resolve routine information-processing issues.
• Ability to manage multiple assignments and meet established deadlines.
• Ability to work independently in a remote environment when applicable.
• Commitment to protecting confidential information and maintaining data integrity.

Bonus Points

• Experience working in healthcare, dental, insurance, or another regulated industry.
• Familiarity with electronic health records or dental practice-management systems.
• Experience with billing, insurance, payroll, or revenue-cycle information.
• Advanced Microsoft Excel skills, including formulas, sorting, filtering, and data validation.
• Experience with CRM, ERP, or document-management platforms.
• Knowledge of HIPAA and healthcare information privacy practices.
• Previous experience supporting remote or geographically distributed teams.

Perks

• Competitive compensation.
• Medical, dental, vision, and prescription benefits.
• 401(k) retirement savings opportunities.
• Paid time off and company holidays.
• Professional development and continuing education opportunities.
• Training and career advancement opportunities.
• Collaborative and supportive work environment.
• Opportunities to grow within a leading dental support organization.
• Flexible remote work opportunities for eligible positions.