Information Security Analyst

IAM Operations Specialist, Financial Services

We are looking for an experienced IAM Operations Specialist to support day-to-day Identity & Access Management operations and contribute to the stabilisation and clean-up of IAM services and access data within a large financial services organisation.

This is a hands-on, execution-focused role for an experienced IAM professional who works systematically in a complex enterprise environment and collaborates across IAM, Security and operational teams.

Key responsibilities

IAM operational execution

• Execute and support Joiner / Mover / Leaver (JML) processes
• Handle IAM-related ServiceNow requests and incidents (access, entitlements, role corrections)
• Support daily access and entitlement handling based on defined processes and runbooks
• Coordinate operational tasks with user administration and service desk teams

IAM data analysis and clean-up

• Analyse and improve IAM master data: roles and business roles, role groups and group memberships, entitlements and access packages, ownership and accountability fields
• Support migration from manual access to group- and access-package-based access
• Prepare structured access lists and extracts for audits, reviews and recertifications

Support to security and audit activities (execution)

• Prepare factual input and evidence for security and audit activities (e.g. user lists, privileged access overviews)
• Support clean-up of excess, obsolete or misaligned access
• Execute remediation tasks defined by IAM Governance or Security

Operational coordination and stabilisation

• Follow defined IAM processes and escalate design, policy or risk questions to IAM Governance
• Contribute to reducing manual workarounds and recurring IAM incidents
• Support backlog reduction through structured execution

The role operates under established direction from IAM Governance / Security Lead and does not include defining IAM policy, architecture or risk acceptance.

Requirements

Must have

• Strong hands-on experience with IAM operations
• Solid understanding of Joiner / Mover / Leaver (JML), Role-Based Access Control (RBAC) and Privileged Access Management (PAM/PIM)
• Practical experience with Microsoft Entra ID / Azure AD, Microsoft Entra ID Workflows, Microsoft Logic Apps, Active Directory and ServiceNow (access requests, incidents)
• Strong data analysis skills (Excel / CSV at operational level)
• High attention to detail and a systematic way of working

Nice to have

• Experience from regulated environments (finance, insurance)
• Familiarity with IAM clean-up and stabilisation after go-live
• Experience working with large IAM backlogs and legacy access models