Information System Technician

Overview
We are seeking a dedicated and skilled Information Systems Technician to join our dynamic IT team. In this role, you will be responsible for providing technical support and ensuring the smooth operation of our IT infrastructure. You will work closely with CAC staff to troubleshoot software and hardware issues, manage computer systems, and maintain network security. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a passion for technology.

Responsibilities

• NETWORK: Maintaining Lan and Isolate and resolve network problems. Coordinate with California Area Office Indian Health Service and Telecom provider(s) to resolve WAN trouble. Maintain and update documentation of the entire network including: diagram, inventory, knowledge base.
• COMPUTER: Provide Desktop support and security for the Health Center, Yuki Trails, and FRC Indian ED. Provide technical assistance to RVIHC staff. Assist in training staff for basic PC functions. Install and configuer PC software packages. Maintain all PC's with regard to antivirus, protection, security patches and software updates.
• TEL-MEDICINE & Ehealth: Maintain and troubleshoot Tele-Medicine devices (hardware and software) including codec's auxilary camera's audio, input and output devices. Coordinate test calls for tele-medicine visits, staff training, administrative meetings that require the use of video conferencing or multimedia. Work with the Tele-Medicine Technology Team during expansion of Tele-medicine services at California Area Indian Health Service clinic sites.
• TELEPHONE: Maintain and troubleshoot phone systems (digital and analog) Facilitate all telecommunication issues with regard to additions and changes to the existing voice and data network.
• OTHER: Research technology products to meet the expanding needs of all departments. Communicate and negotiate with vendors to achieve the best product, and service prices. Web site continuous maintaince. Ensure compliance with HIPAA standards for electronic date, video fax and voice transfer.

Qualifications:

The requirements listed below are representative of knowledge, skills and/or abilities preferred.

• Bachelor's Degree or higher and/or combination of education and experience in computer networking and maintenance, telecommunications services, and Tele-Medicine services.
• Valid California Drivers License.
• Pass a pre-employment drug screen.
• Excellent Organizational skills in handling multiple tasks
• Must be punctual and courteous in all duties.
• Must maintain strict confidentiality
• Pass annual background checks and pre-employment drug screening.

Job Type: Full-time

Pay: $28.39 - $38.39 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance

Work Location: In person