Information Technical Support (IT-Support)

● Set up and configure computers, accounts, and software for new employees
● Manage email accounts and cloud storage (Google Workspace, Microsoft 365)
● Set up access to company tools and applications (Microsoft Office, Canva, Kahoot, Jira, etc.)
● Troubleshoot printers, scanners, copiers, and other office equipment
● Maintain and support company WiFi networks and internet connectivity
● Provide daily IT support for hardware and software issues across all departments
● Install and update software on employee devices
● Reset passwords and resolve account access issues
● Support meeting room technology, projectors, and video conferencing equipment
● Manage IT asset inventory and track company computer equipment
● Handle equipment returns and account deactivation for departing employees
● Coordinate with vendors and service providers for IT-related needs Administrative & Back Office Support
● Assist with general office administration and coordination
● Maintain office supplies inventory and coordinate procurement
● Support document preparation, filing, and record management
● Assist with scheduling meetings and managing meeting room bookings
● Help coordinate employee onboarding logistics and workspace setup
● Support company events and internal activities with technical and administrative setup
● Handle incoming calls and direct inquiries to appropriate departments
● Assist with travel arrangements and accommodation bookings when needed
● Maintain organized filing systems for IT documentation and office records
● Support HR teams with administrative tasks as needed

Qualifications :
● Diploma or Bachelor's degree in IT, Computer Science, Business Administration, or related field
● 3-5 years of experience in IT support, helpdesk, or administrative roles
● Knowledge of Windows and macOS operating systems
● Familiarity with Google Workspace and Microsoft 365 administration
● Basic networking knowledge (WiFi, printers, routers)
● Good organizational and multitasking skills
● Strong problem-solving abilities with attention to detail
● Excellent communication skills in both English and Thai
● Patient and service-minded with all levels of users
● Ability to lift and move computer equipment
● Proficiency in Microsoft Office (Word, Excel, PowerPoint)