Information Technologies

About the role

This role encompasses technical support, network administration, system maintenance, data management, IT security, and collaboration across the organization to ensure reliable and secure IT operations.

Key responsibilities

• Provide technical support to end-users across the organization
• Troubleshoot and resolve hardware and software issues promptly
• Assist in setting up and configuring computer systems and peripherals
• Maintain and administer network infrastructure, including routers, switches, and firewalls
• Monitor network performance and ensure its reliability and security
• Conduct regular maintenance of servers, databases, and other IT systems
• Implement software updates, patches, and security measures
• Ensure the integrity and security of organizational data
• Perform data backups and implement disaster recovery plans
• Implement and enforce security policies to safeguard company data

About you

• Monitor for security breaches and promptly respond to incidents
• Stay informed about cybersecurity trends and best practices
• Collaborate with different departments to understand their technology needs
• Provide training and support to employees on IT-related tools and systems