Information Technology Application Support (Banking)

Requirements:

• Bachelor's Degree in IT, Computer Science, Information Systems, or related field.
• 3 years of experience in IT Support, Application Support, or Technical Support.
• Proficient in English, both written and verbal.
• Experience in troubleshooting application issues, analyzing logs, and performing root cause analysis.
• Familiar with UAT support, deployment activities, and incident management.
• Strong analytical, problem-solving, and communication skills.
• Ability to coordinate with users, developers, and vendors to resolve technical issues.
• Knowledge of IT security best practices is a plus.