Information Technology Asset Manager

IT Asset Manager

12+ month contract (W2 with full medical, vision, and dental)

Onsite

Duties

Own and continuously improve the global IT Asset Management process across the full hardware, cloud and software lifecycle.

Manage the procurement, deployment, tracking, recovery, reuse and disposal of IT assets.

Define ITAM policies, standards, controls, roles and workflows aligned with ITIL and business requirements.

Maintain accurate asset, supplier, contract and software licence records.

Track budgets, leases, depreciation, expenses and disposals, and reconcile asset data with Finance.

Monitor licensing, security and audit compliance, and lead corrective actions when needed.

Set KPIs and dashboards to report on asset performance, compliance, service levels and optimization opportunities.

Partner with IT, Finance, Procurement, Security, Legal and business teams to drive governance and accountability.

Manage vendors, request quotes and support global sourcing plans and technology standards.

Coordinate ITAM dependencies with Configuration, Incident, Change and Information Security processes.

Provide clear guidance, training and timely escalation to support teams, stakeholders and end users.

Qualifications

Bachelor's Degree

5+ years of experience in IT asset management/Process definition.

Demonstrated expertise in IT asset management frameworks, controls and lifecycle practices.

Working knowledge ITIL practices.

Hands-on experience using procurement tools and applying purchasing policies and approval processes in Service Now, Intune, Company Portal, ABM and Oracle.

Proficiency in data analysis, reporting and dashboard tools, with strong problem-solving skills.

Ability to influence stakeholders, resolve competing priorities and build alignment across functions.

Ability to translate governance requirements into clear, usable process documentation, procedures and operational guidance.

Experience working within strict SLAs, operational targets and structured service management practices.

Flexibility to participate in a rotating schedule that supports multiple time zones, when required.

Nice to Have

ServiceNow or ITIL Certifications