Information Technology Business Analyst

IT Business Analyst

German Statutory Health Insurance (GKV)

Remote, with occasional on-site presence at the client in Germany

Long-term freelance contract

12 months+

Our client, a global consultancy, is looking for an experienced IT Business Analyst who understands the insurer's world from the inside.

You will work between the specialist departments (Fachbereiche), product owners and development teams. You will turn business and regulatory needs into clear specifications, and you will often act as product owner proxy.

This suits someone who has built their career on the insurer side and is ready to move into consulting or project work, ideally as a first step outside a permanent role.

Key responsibilities

• Advise on which application changes or adaptations are needed to implement change requests, business needs and regulatory requirements
• Elicit, analyse and document requirements through workshops and interviews with the specialist departments
• Write user stories, acceptance criteria and functional and business specifications, and model processes (e.g. BPMN)
• Act as product owner proxy (Product Owner Stellvertreter), including backlog prioritisation and stakeholder decisions
• Translate legislative and regulatory change (SGB V, SGB XI, gematik/TI requirements) into IT requirements
• Bridge business departments, IT providers, developers, testers and external vendors, using the language of the Fachbereiche
• Support impact and gap analysis, test case creation, UAT and defect triage
• Contribute to sprint and release planning and agile ceremonies
• Write documentation and stakeholder communications in German

Essential requirements

• Hands-on experience of the IT landscape inside a German statutory health insurer (GKV), gained by working for a Krankenkasse or a GKV IT provider. Roughly 5-10 years in the sector is typical.
• Participation in several IT projects on the business or specialist side, with a clear track record in business analysis and writing specifications
• Sound knowledge of GKV regulation and processes, including data protection (DSGVO / Sozialdatenschutz)
• Working knowledge of Telematikinfrastruktur (TI) topics: ePA, E-Rezept and KIM (secure communication in healthcare)
• Ability to hold credible conversations with business experts at the insurer
• Experience in agile (Scrum / SAFe) or hybrid delivery, with tools such as Jira and Confluence
• Strong stakeholder management and workshop facilitation
• Fluent German (C1+), written and spoken

Desirable

• Experience working with GKV software providers and platforms (e.g. BITMARCK, oscare)
• Delivery experience on large programmes such as ePA rollout or regulatory releases
• Prior consulting or client-facing project experience (not essential, as the client welcomes people making the move)
• Certification such as IREB, CBAP or PSPO