Information Technology - Business Analyst

Key Responsibilities

• Create and maintain business requirements for IT application enhancements and projects.

• Partner with business users to define requirements and propose effective solutions.

• Work closely with product and technical teams to clarify requirements and provide system support.

• Manage project teams, ensuring integration, issue resolution, and risk mitigation.

• Define and oversee team processes, ensuring compliance with Sarbanes‑Oxley and PMO standards.

• Deliver high‑quality outputs in line with SDLC and project management standards.

• Conduct feasibility studies for new initiatives and assess their impact on business operations.

• Manage project timelines and validate deliverables against business objectives.

• Ensure adherence to company policies, rules, and regulations.

Language Proficiency

• English: Fluent in listening and speaking; proficient in writing

• Cantonese: Fluent in listening and speaking; proficient in writing

• Mandarin: Fluent in listening and speaking

IT Knowledge & Applications

• Proficiency in MS Office (Windows, Outlook, Word, Excel, PowerPoint).

• Knowledge of MS Project and Visio is advantageous.

• Familiarity with Figma is advantageous.

• Understanding of IT processes, policies, and procedures.

• Experience with hospitality applications (Opera, Shiji POS, FCS1) or programming is advantageous.