Information Technology Infrastructure Engineer

About the Company

Design ID is an award-winning, design-led engineering consultancy delivering innovative civil, structural and infrastructure solutions across the UK and Ireland. Guided by our ethos, Think | Design | Engineer , we combine creative thinking, technical excellence and practical delivery to support clients from concept through to construction. Our multi-disciplinary teams work across a diverse range of sectors, providing engineering design, value engineering, sustainability-focused solutions, digital design and project delivery services for developers, contractors and public sector clients. With a reputation built on collaboration, quality and trusted relationships, we are committed to creating places and infrastructure that positively impact communities and the built environment.

About the Role

We are looking for an IT Infrastructure Engineer to take ownership of the day-to-day IT function across the business. This is a hands-on, standalone role with genuine scope to shape how we work — you will keep our systems secure and reliable, support our engineering teams, and have the freedom to introduce automation and smarter processes where you see the opportunity.

Responsibilities

• Own end-to-end IT service delivery, handling 1st to 3rd line support and managing escalation to third-party providers where required
• Administer and maintain our cloud and hybrid infrastructure — Microsoft 365, Azure, Entra ID, Intune and SharePoint
• Manage the full device lifecycle: procurement, laptop and PC builds, provisioning, and mobile device management across iOS and Windows
• Handle user onboarding and offboarding, access control and device compliance
• Maintain our security posture — MFA, endpoint protection, email filtering, patching and vulnerability management
• Support Cyber Essentials and ISO 27001 compliance, including documentation, infrastructure mapping and evidence gathering
• Own backup and disaster recovery planning, and test it regularly
• Coordinate external vendors and suppliers, and manage service relationships
• Administer business systems and produce regular reporting
• Identify and deliver improvements through automation and better process design

Qualifications

• Relevant degree or equivalent qualification in Computer Science or IT
• Minimum of 4 years experience

Required Skills

• Demonstrable experience in an IT infrastructure or IT support engineering role, ideally as the sole or lead IT resource
• Strong working knowledge of Microsoft 365, Azure and Intune
• Experience of endpoint management, device builds and MDM
• Practical understanding of network security, backup and disaster recovery
• Exposure to security and compliance frameworks such as Cyber Essentials or ISO 27001
• Confident dealing directly with users at all levels, and with third-party vendors
• Self-starting and comfortable working independently, with a structured approach to triage and escalation

Preferred Skills

• PowerShell scripting and workflow automation
• Power BI or other reporting and data tools
• Apple Business Manager
• Experience in an engineering, construction or professional services environment

Pay range and compensation package

Salary Negotiable

Attractive Benefits package

Equal Opportunity Statement

We are an equal opportunities employer & we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment.

Please note:

This role requires previous IT experience gained within the UK, with experience working in the engineering and construction sector a plus. Applicants must have the unrestricted right to work in the UK.