INFORMATION TECHNOLOGY (IT) FIELD ENGINEER

Roles and Responsibilities

Provide IT technical support for the company's office operations and construction project sites.

Install, configure, test and maintain computer systems, IT equipment, networking devices and related infrastructure.

Troubleshoot hardware, software, network connectivity and system performance issues affecting project operations.

Support the implementation and maintenance of digital systems used for construction project coordination, technical documentation and reporting.

Coordinate with project managers, site engineers, administrative personnel and external vendors to resolve IT-related issues.

Conduct on-site inspections, preventive maintenance, equipment replacement and technical troubleshooting at various project locations.

Maintain IT equipment inventories, technical records, service reports and system documentation.

Monitor system performance and implement appropriate corrective measures to minimise operational disruptions.

Provide technical support for data backup, user access management and IT security procedures.

Attend urgent technical issues and perform scheduled maintenance outside normal working hours when necessary.

Travel to different construction project sites to provide IT installation, maintenance and technical support.

Perform other related IT and technical duties assigned by management.

Job Requirements

Possess a Bachelor of Science in Information Technology or an equivalent qualification.

Have 6–7 years of relevant working experience in IT infrastructure, field engineering, technical support or related functions.

Demonstrate practical knowledge of computer systems, networking, hardware, software and troubleshooting.

Possess good analytical, problem-solving and technical coordination skills.

Be able to work independently at different project sites.

Be willing to travel between project locations as required.

Be prepared to work beyond normal office hours, including weekends and public holidays, when required for urgent technical support, project schedules or planned maintenance.