Information Technology (IT) Manager

About the role

Responsible for IT administration and management for the hospital, including servers, networks, wireless Access Points, infrastructure security, backup, endpoint hardware, email & web. This includes implementation, coordination, control, maintenance, troubleshooting, security, usage monitoring, and the development of procedures within the Hospital. Assist the Manager to provide the information-technology-driven aspect of the hospital services to ensure operational efficiency, and support clinical and administrative work in providing excellent patient care.

Key responsibilities

• Assist the Manager to ensure the IT department's smooth daily operation
• In charge of development, installation, configuration, and maintenance of Hospital infrastructure and hardware; Ensure necessary infrastructure/procedure is in place to facilitate 24x7 uninterrupted smooth operation
• Develop/implement and maintain backup/recovery/disaster recovery procedures to maximize systems availability and stability
• Ensure security of Hospital systems/network and data protection.
• Responsible for IT asset management and assist the Manager to ensure license compliance.
• Develop, implement, and evaluate policies, procedures, and standards to continuously improve the IT department's overall efficiency and productivity, and compliance with legal requirements.
• Supervise and manage assigned subordinate staff and train staff; Evaluate employee performance and provide guidance and feedback.
• Work closely with department heads and/or designated staff and healthcare providers to identify and prioritize work requirements.
• Identify, recommend, and manage deployment of 'best of breed' hardware and software upgrades and purchases of IT items.
• Assist in managing IT support coverage during off-office hours, weekends, and Public Holidays

About you

• Bachelor's degree in Computer Science (or equivalent combination of education/experience)
• Minimum 7 years' experience in a similar capacity
• 5 years in a senior executive position
• Working Experience in the healthcare industry preferred
• Ability to interpret and analyse large amounts of data; maintain a good working knowledge of data reporting requirements
• The ability to work flexibly under pressure, be self-motivating and prioritise unscheduled as well as scheduled work
• Excellent interpersonal skills and able to work well with others
• Honest, trustworthy, and able to maintain confidentiality
• Excellent communication skills & presentation skills