Information Technology (IT) Manager

About the role

Information Technology (IT) Manager responsible for setting up the company's and IT department's IT objectives and strategies aligned with business goals, developing IT systems and infrastructure, and initiating digital transformation to modernize operations and enhance competitive advantages.

Key responsibilities

• Set up the company's and the IT department's IT objectives and strategies that align with the company's business objectives and strategies
• Develop the company's IT system comprising IT physical and management infrastructure and the application systems to support the company's IT strategy
• Initiate digital transformation to modernize and streamline the operations to enhance customer satisfaction and the company's competitive advantages
• Ensure the company's IT system is reliable, secure, and scalable to boost cost-effective IT operations with seamless functionality and high-standard performance
• Establish appropriate IT budget to accommodate and prioritize IT projects for IT strategy implementation and IT goal alignment
• Manage vendor relationships and provide timely technical support and troubleshooting for other departments and stakeholders
• Develop cyber-security and risk management policies to protect data and systems for data backup, disaster recovery and business continuity
• Institute IT governance framework to ensure compliance with the regulations, the company's policies and sustainability (ESG)
• Keep systems and processes updated with emerging technologies (such as AI) and legal requirements
• Develop IT department's policies, procedures, and rules (SOP: Standard Operating Procedures) to oversee day-to-day IT operational processes

About you

• Bachelor or master's degree in IT, computer science or related fields
• Minimum 10 years' experience in IT field with at least 4 years in managerial positions
• Good English and Thai proficiency
• Good communication and coordination skills
• Good interpersonal and teaming skills
• Good problem-solving and decision-making skills
• Ability to work with foreign colleagues in other countries
• Technical expertise to set up and manage an IT system with the capabilities of programming, database, networks, and emerging technologies
• Project management skills of IT projects
• IT budgeting and financial management