Information Technology Manager

Relocation is not approved for this position.

As a result, only applicants residing in the Dallas-Fort Worth metroplex will be considered.

Position Summary

The Information Technology Manager leads the enterprise technology environment — ERP, infrastructure, networks, cybersecurity, and business applications — ensuring secure, reliable, and strategically aligned operations, system performance, data integrity, vendor partnerships, compliance, and continuous improvement.

Essential Duties and Responsibilities

ERP & Business Systems

• Administer, optimize, develop ERP, including configuration, customization, reporting, integrations, upgrades, and enhancements.
• Partner with leadership and department stakeholders to translate business requirements into scalable ERP and technology solutions.
• Lead and train users to effectively utilize ERP tools, functions, dashboards, reports, and analytics capabilities that support business processes and informed decision-making.

Infrastructure, Security & Vendor Management

• Oversee the planning, implementation, and performance of IT infrastructure — servers, networks, hardware, software, and cloud environments.
• Manage relationships with IT service providers, software vendors, and technology partners to ensure reliability, uptime, and timely issue resolution.
• Establish and maintain cybersecurity controls, data security protocols, backup procedures, and disaster recovery planning to safeguard company data.

IT Strategy & Operational Excellence

• Develop best-in-class IT policies that align technologies with organizational goals; ensure data accuracy, system integrity, and integration across business systems.
• Develop and manage the IT budget, including hardware, software, licensing, service provider costs, planned upgrades, and technology investments; monitor spending to support cost control and alignment with business priorities.
• Lead cross-functional technology projects from planning through implementation.
• Evaluate new technologies and manage technology lifecycle planning (hardware refresh, software evaluation) to improve efficiency, scalability, and cost-effectiveness.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Business Information Systems, or related field.
• Proven experience managing ERP & CRM systems, preferably Epicor.
• Demonstrated experience overseeing IT infrastructure, technology operations, vendors, and technology-related projects.

Knowledge, Skills, and Abilities

• Strong understanding of manufacturing/operational business processes and ERP environments; able to align technology solutions with strategic business objectives.
• Strong analytical, problem-solving, and communication skills, both verbal and written.Strong organizational and time management skills, with the ability to prioritize multiple initiatives, lead change, and deliver results within deadlines.
• Comfortable operating in dynamic or occasionally high-pressure situations.