Information Technology Manager

Overview

We are seeking a dynamic and highly skilled Information Technology (IT) Manager to lead and oversee our organization’s technology infrastructure and services. This pivotal role involves managing a diverse IT team, ensuring the seamless operation of network systems, security protocols, and enterprise applications. The ideal candidate will drive innovation, optimize IT processes, and support business objectives through strategic planning and effective project management. Join us to shape the future of our technology landscape, empower teams with cutting-edge solutions, and ensure robust security and operational excellence.

Duties

• Lead the planning, implementation, and maintenance of IT infrastructure including servers, networks, databases, and cloud services such as AWS and Azure.
• Manage and supervise IT support teams providing technical troubleshooting support, desktop support, and system engineering across Windows, Linux, VMware vSphere, and other platforms.
• Oversee network engineering tasks including configuration management of Cisco routers, LAN/WAN support, firewall management, network security protocols, and remote access solutions.
• Coordinate software implementation projects involving Microsoft SQL Server, SharePoint, ServiceNow, Jira, IIS web server management, and Active Directory administration.
• Develop and enforce IT governance policies aligned with ITIL standards; manage vendor relationships for hardware/software procurement and service delivery.
• Implement disaster recovery plans and business continuity strategies to safeguard critical data and ensure rapid recovery in emergencies.
• Monitor system performance using tools like SolarWinds; manage IT assets; oversee project management initiatives ensuring timely delivery within scope and budget.
• Foster cross-functional communication among technical teams and business units to facilitate smooth operations and strategic initiatives.
• Lead IT project & program management efforts; supervise team members’ professional development; promote a culture of continuous improvement in IT service delivery.

Requirements

• Proven experience managing IT teams with strong leadership skills in a fast-paced environment.
• Extensive knowledge of cloud platforms such as AWS and Azure; experience with VMware vSphere environments.
• Strong understanding of network infrastructure including Cisco routers, LAN/WAN configurations, DHCP/DNS services, firewall security measures, and network engineering principles.
• Proficiency in managing enterprise databases like Microsoft SQL Server; expertise in Windows Server environments including Active Directory management.
• Familiarity with ITSM frameworks such as ITIL; experience with tools like ServiceNow for incident management and Jira for project tracking.
• Hands-on experience with software development lifecycle processes; knowledge of SharePoint administration and software implementation projects.
• Ability to develop comprehensive disaster recovery plans; expertise in information security practices to protect organizational data assets.
• Excellent analytical skills combined with organizational prowess; adept at time management to prioritize multiple projects effectively.
• Strong communication skills to articulate technical concepts clearly to non-technical stakeholders; ability to lead cross-functional teams successfully.
• Relevant certifications such as CISSP, PMP, VMware Certified Professional (VCP), or Microsoft Certified: Azure Solutions Architect are highly desirable.

Join us as an IT Manager to lead innovative technology initiatives that propel our organization forward! Your expertise will be instrumental in maintaining a secure, efficient, and scalable IT environment that supports our mission for excellence in service delivery.

Pay: $86,786.60 - $104,517.20 per year

Benefits:

• 401(k)
• Health savings account
• Life insurance
• Tuition reimbursement
• Vision insurance

Work Location: In person