Information Technology Project Manager

IT Project Manager

Reports To: IT Support Manager

We are seeking an organized, results-driven IT Project Manager to oversee projects from initial planning through completion. This individual will coordinate internal teams and external vendors, manage timelines and resources, and ensure projects are delivered within scope and budget.

The ideal candidate brings strong communication, leadership, and organizational skills, with the ability to manage competing priorities, identify risks, and keep stakeholders informed throughout the project lifecycle.

Key Responsibilities

• Define project scope, objectives, deliverables, and resource requirements in collaboration with stakeholders.
• Develop and maintain detailed project plans, schedules, and milestones to track progress.
• Coordinate internal resources and third-party vendors to support successful project execution.
• Monitor resource availability and allocation to ensure projects remain on schedule.
• Track project budgets and manage changes to scope, schedules, and costs using appropriate review and approval processes.
• Measure project performance and evaluate progress toward short- and long-term goals.
• Identify potential risks, develop mitigation plans, and escalate concerns to management as needed.
• Maintain clear communication with clients, internal teams, vendors, and leadership regarding project status, priorities, and challenges.
• Establish and maintain productive relationships with vendors and other external partners.
• Delegate project tasks based on team members’ strengths, skills, and experience.
• Provide guidance and coaching to support team performance and accountability.
• Create and maintain comprehensive project documentation, including spreadsheets, diagrams, and process maps.
• Identify opportunities to improve project workflows, processes, and outcomes.

Qualifications

• Proven experience managing projects from planning through completion.
• Strong client-facing and internal communication skills.
• Excellent written and verbal communication abilities.
• Strong organizational skills, attention to detail, and the ability to manage multiple priorities.
• Ability to develop project plans, track budgets, assess risks, and monitor performance.
• Demonstrated leadership, problem-solving, and team coordination skills.
• Project Management Professional (PMP) or PRINCE2 certification preferred.

Core Competencies

• Project planning and execution
• Budget development and tracking
• Resource coordination
• Risk management
• Process improvement
• Team leadership and coaching
• Performance management
• Vendor relationship management
• Inventory control
• Stakeholder communication