Information Technology Project Officer

About the Role

We are looking for an organized and proactive IT Project Officer to support the successful implementation and ongoing operation of SAP HANA. The role will coordinate and follow-up project activities, coordinate User Acceptance Testing, maintain project documentation, and provide SAP administrative support post go-live.

This position is suitable for someone who enjoys interaction with users and stakeholders as he or she will need to coordinate across business and technical teams, keeping activities on track, and helping users resolve day-to-day system issues.

Key Responsibilities

1)Project Coordination and Administration

• Prepare agendas, materials, and briefings for recurring governance and coordination meetings.
• Develop, maintain, and enhance PMO standards, templates, trackers, and reporting structures.
• Support project reporting and general administrative activities on an ad-hoc basis.
• Document decisions, risks, issues, and follow‑up actions with clarity and completeness.

2)User Acceptance Testing Coordination

• Coordinate User Acceptance Testing (UAT) with business users and consultants.
• Monitor test execution, defects, outstanding actions, and resolution progress.
• Prepare and maintain testing records and supporting documentation.

3)SAP User Support

• Provide SAP system administrative support after go-live.
• Record, classify, and track incidents, service requests, and system-enhancement requests.
• Liaise with SAP consultants and internal IT teams to investigate and resolve issues.
• Support master data governance activities after go-live to help maintain data accuracy, consistency, and completeness.

Qualifications and Experience

• A degree in Information Technology, Business, Engineering, Accounting, Supply Chain, or a related discipline.
• 2-5 years of experience in project coordination, ERP support, business support, or application support.
• Experience working with SAP systems would be an advantage.

Skills and Competencies

• Strong project coordination and follow-up skills
• Experience coordinating UAT activities
• Clear stakeholder communication
• Good documentation and reporting skills
• Structured problem-solving ability
• Proficiency in Microsoft Office, particularly Excel and Power Point

Why Join Us

You will have the opportunity to contribute to an SAP S/4HANA implementation, collaborate with business users, consultants, and IT teams, and build practical experience across project coordination, testing, user support, and continuous improvement.