Information Technology - Senior Software Engineer - eOps (Day of Ops)

The Senior Software Engineer is responsible for delivering and managing SIA's Flight planning products through technical excellence, infrastructure engineering, and DevOps practices. This role orchestrates end-to-end delivery from planning through production. Combine servant leadership, project governance, and hands-on DevOps to ship secure, reliable, and cost-effective applications. Align product, engineering, security, and vendors to deliver measurable outcomes.

Key Responsibilities:

• Facilitate stand-ups, planning, reviews, retros; enforce DoR/DoD.
• Drive backlog readiness with POs; story mapping, sizing, capacity/velocity tracking.
• Remove impediments; manage dependencies across squads; coach Agile/Lean practices.
• Define scope, milestones, timelines, budget, and resourcing; maintain integrated plans.
• Run RAID management, change control/CAB/PGSC, and executive/status reporting.
• Coordinate vendors/SOWs; manage regulatory/compliance deliverables and audits.
• Build/maintain CI/CD pipelines (e.g., Jenkins/GitHub); promote trunk-based development and quality gates.
• Environment management (dev/test/UAT/prod), secrets/config, and access control.
• Release engineering: runbooks, blue/green/canary, feature flags; post-release validation.
• Security and quality: secrets scanning, policy gates; support test automation and performance testing.
• Observability/operations: logging/metrics/tracing, SLOs/alerts, incident response, PIRs; cost and capacity optimization.
• Orchestrate agentic AI integrations; govern model usage/costs; ensure privacy and security controls; define KPIs for AI features.
• Collaborate with SIA Infrastructure teams, Business Units (Flight Ops, TMM), and external OEMs
• Manage vendor relationships and technical interfaces with SIA’s internal systems

Requirements

• 5–10+ years across Scrum Master/PM and DevOps/ADE roles delivering cloud-native systems.
• Minimum 2 years of experience with Airlines domain (preferred)
• Strong stakeholder management, communication, and servant-leadership skills.
• Technical depth in:
  • Git and CI/CD (Jenkins/GitHub Actions/GitLab/Azure DevOps)
  • Cloud and containers (AWS/Azure/GCP)
  • Monitoring/observability (CloudWatch) and security tooling (SonarQube)
  • Networking/OS/database fundamentals
• Certifications: CSM/PSM
• Familiar with Gen AI SDLC (Software Development Life Cycle) and Github Copilot
• JIRA/Confluence, Familiar with governance and change processes
• Proven track record in delivering complex cloud and on-premises solutions
• Experience managing vendor relationships and technical integrations

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.