Information Technology Specialist

This position will provide a range of computing management activities and will support staff at the Center on Children, Families and the Law (CCFL) and the Public Policy Center (PPC). This includes: server maintenance (web and data); developing and maintaining computing security and continuity of operations; tracking and projecting need for computing assets; monitoring backup and redundancies; supporting users; creating and maintaining computing process and asset documentation; researching and consulting on a variety of tools to address needs; supervising student workers; working with endpoint management software to deploy operating systems and applications; and event support.

Minimum Required Qualifications

• Associate’s degree plus three (3) year’ IT experience including providing end-user support (desktop and networked servers) in a large computing environment is required; equivalent education/experience will be considered.
• Demonstrated experience with desktop/application virtualization technologies
• Familiarity with the configuration and deployment of Windows software and OS in large computing and networked environment
• Excellent communication skills
• Ability to manage sensitive data
• Knowledge of customer service practices; and project management experience.

US citizenship is required due to national security and access to sensitive data sets.

Preferred Qualifications

• Ideal candidate will have a Bachelor’s degree or equivalent education and experience.
• Providing end-user support (desktop and networked servers) in a large computing environment.
• Familiarity with Mac OS X and Linux.
• Demonstrated experience with audio-visual equipment and troubleshooting video conferences.

Posted Salary $52,000/yr. minimum

How to Apply

Click on “Apply for this Job”. You will then either create an application or edit your current application that is on file. You will be required to attach your resume, cover letter, and list of references as three (3) separate documents in MS Word or PDF format.