Information Technology Specialist

Job Overview

We are seeking a dynamic and highly skilled Information Technology Specialist to join our innovative team. In this role, you will be at the forefront of managing and optimizing our IT infrastructure, testing and working collaboratively with our technology partner to facilitate testing, development and implementation of our various products. This position offers an exciting opportunity to work with a wonderful team in a collaborative environment dedicated to excellence and continuous improvement.

Duties

• Manage and maintain IT infrastructure across platforms
• Develop, test, and implement our SmartSystems
• Systems management
• In-House consulting with technology partner
• Customer service for troubleshooting
• Monitor system performance using IT monitoring tools, troubleshoot technical issues promptly, and perform root cause analysis to prevent future incidents

Experience

• Proven experience in system administration across multiple operating systems including Linux, Windows, and Oracle databases.
• Strong background in cloud infrastructure management.
• Demonstrated expertise in automating deployment processes using scripting languages such as Python or Bash.
• Project management experience in technology initiatives with a focus on SDLC (Software Development Life Cycle) processes within Agile frameworks.
• Ability to perform technical troubleshooting support for complex IT systems and contribute to SRE (Site Reliability Engineering) practices for system reliability.

Benefits:

• 401(k)
• Health insurance
• Health savings account
• Vision insurance

Work Location: In person