Information Technology Support Analyst

Akkodis is seeking an IT Service Desk Analyst for a 24-month contract with a client in San Antonio, TX 78215 (Onsite).

Title: IT Service Desk Analyst / IT Support

Location: San Antonio, TX 78215 (Onsite)

Duration: 24-month contract with potential to extend

Pay Rate: $18-20/hr (The rate may be negotiable based on experience, education, geographic location, and other factors.)

Job Description:

A service desk analyst is an information technology (IT) professional who helps users resolve issues with computer hardware or software.

They respond to user inquiries, assess problems and issues with IT equipment and applications, and help resolve these issues for users. They also work closely with other IT department personnel to provide assistance on tasks that are outside the scope of their knowledge or expertise. EIT Service Desk provides remote first and second level continuous IT support for all of client in a 24x7x365 multi-channel environment.

Minimum Qualifications

• High school diploma or GED.

• Experience in Information Technology, Business, Engineering, Network Operations, or related area.

• Experience in a customer service-related area.

• Ability to obtain other IT standard certifications, i.e., A+, Network+

• Valid Class C Texas Driver's License

If you are interested in this job , please get in touch with Udbhav Mathur at [email protected].

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy .

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers

· San Francisco Fair Chance Ordinance