Information Technology Support Specialist

Service Desk Engineer (Junior/Medior) – Bruges, Belgium

🏢 100% On-site – No Remote Work

💼 Experience: Minimum 3 years

🌍 Language: Fluent English, French, and Dutch

Your Role

We are looking for a motivated Service Desk Engineer (Junior/Medior) to join an IT support team.

Key Responsibilities:

• Provide first- and second-line IT support (L1/L2).
• Troubleshoot and resolve hardware, software, and network issues.
• Handle incidents and user requests through a ticketing system.
• Install, configure, and maintain IT equipment.
• Ensure timely incident resolution and user satisfaction.

Your Profile

• Minimum 3 years of experience in IT Support, Helpdesk, or Service Desk.
• Good knowledge of Windows, Microsoft 365, and Active Directory .
• Basic networking knowledge (TCP/IP, DNS, DHCP, VPN).
• Experience with ticketing tools such as ServiceNow, Jira, or similar.
• Strong troubleshooting, communication, and problem-solving skills.
• Customer-oriented, proactive, and able to work independently.
• Fluent English, French, and Dutch.

Interested?

Looking for your next opportunity in IT Support?

Apply now!