Infrastructure Architect & IT Operations

Job Title: Senior Infrastructure Systems Lead

Architecture, Windows, Linux, Virtualization, Cloud, Storage & Network

Experience Level: Senior (15+ years)

Job Summary:

We are seeking a highly experienced and hands-on Infrastructure Systems Engineer to manage, optimize, and evolve our global enterprise IT infrastructure. This role involves day-to-day operations, incident response, infrastructure design & architecture, and continuous improvement with a strong focus on automation and efficiency.

The ideal candidate will possess deep technical skills across Windows and Linux platforms, VMware virtualization, enterprise storage, networking, across both on prem and public cloud environments. In addition to supporting and enhancing the current environment, the candidate will be responsible for designing and implementing future-ready solutions and engaging with business and IT stakeholders to meet evolving needs.

Key Responsibilities:

1. Day-to-Day Infrastructure Operations

• Manage key areas of day-to-day operations across a hybrid infrastructure stack including Windows, Linux, VMware, storage, networking, and cloud.
• Troubleshoot complex issues, perform root cause analysis, and ensure high availability and performance of systems.
• Serve as the primary technical liaison between infrastructure teams, development teams, and operations.
• Tackle complex tactical issues related to system performance, reliability, and integration across infrastructure layers.
  • Take ownership of troubleshooting and resolving infrastructure-related incidents, working closely with teams to address root causes and implement long-term fixes.
  • Lead efforts to optimize infrastructure performance and resolve operational challenges quickly to minimize downtime and impact.
• Provide guidance and mentorship to junior technical team members by sharing best practices, architectural patterns, and knowledge from past projects.
• Monitor infrastructure metrics, identify trends, and recommend improvements based on operational data.

2. Infrastructure Architecture & Solution Design

• Evaluate the existing infrastructure architecture and build and execute improvement roadmap
• Design and implement scalable, secure, and cost-effective infrastructure solutions across on-premises and cloud environments.
• Evaluate and recommend technology platforms, tools, and solutions aligned with enterprise needs.
• Support hybrid cloud strategies, cloud adoption/migration efforts, and platform modernization initiatives.
• Technology Evaluation and Innovation:
  • Continuously evaluate emerging technologies, tools, and infrastructure best practices to optimize internal IT environments.
  • Introduce innovative approaches to streamline infrastructure operations and solve recurring technical challenges
• Develop and maintain comprehensive documentation for infrastructure designs, implementation processes, and operational procedures.

3. Cloud Platform Management (Private & Public)

• Deploy, configure, and maintain workloads in public cloud platforms such as AWS, Azure, or Google Cloud Platform.
• Manage private cloud infrastructure (e.g., VMware vSphere, vSAN, NSX) including automation, scaling, and monitoring.
• Work with cloud networking, storage, backup, and security controls as part of daily operations and architectural planning.

4. Automation & Efficiency

• Identify repetitive tasks and develop scripts/automation solutions (e.g., using PowerShell, Python, Ansible, Terraform).
• Implement Infrastructure as Code (IaC) to manage and provision cloud and virtual environments.
• Continuously improve reliability, scalability, and operational efficiency through smart tooling and automation.

5. Stakeholder Engagement & Collaboration

• Must have strong ability to map business priorities to solutions and to engage and drive communications with business stakeholders
• Collaborate with IT operations, DevOps, application, security, and business teams to gather requirements and deliver solutions.
• Translate business needs into technical requirements, providing clear documentation and implementation guidance.
• Work across global, distributed teams to ensure alignment and consistency of infrastructure services.

6. Project & Transformation Leadership

• Participate in and lead infrastructure projects including migrations, upgrades, and new technology deployments.
• Support digital transformation and cloud adoption initiatives with technical maturity and solution focus.
• Ensure change management and documentation standards are followed throughout project delivery.

Key technical Skills (Strong Hands on Experience Required)

• Operating Systems: Deep experience with Windows Server and Linux (RHEL, Ubuntu, CentOS).
• String understanding of directory services and integrations
• Virtualization: Expertise in VMware vSphere/ESXi, vCenter, vMotion, DRS, HA, etc.
• Strong understanding of hyperconverged systems
• Cloud Platforms: Hands-on experience with public cloud platforms AWS, Azure
• Storage: Strong knowledge of SAN/NAS platforms (Dell EMC, HPE, etc.).
• Must be well versed with datacenters operations
• Experience working on enterprise backup and DR systems (Commvault preferred)
• Networking: Understanding of TCP/IP, VLANs, DNS, DHCP, firewalls, routing, and cloud networking constructs (VPCs, subnets, gateways).
• Automation: Proficiency in scripting and tools such as PowerShell, Python, Bash, Ansible, Terraform.
• Monitoring & Tools: Familiarity with monitoring, alerting, and observability tools (e.g., SolarWinds,, Zabbix, Prometheus etc).

Qualifications:

• Bachelors degree in computer science, Information Technology, or related field (or equivalent practical experience).
• Min of 15+ years of hands-on experience in enterprise IT infrastructure
• Work experience across automotive domain preferred
• Proven experience designing, deploying, and managing infrastructure in both on-premise and public cloud environments.
• Strong troubleshooting, analytical, and documentation skills.
• Ability to lead initiatives independently and collaborate effectively in a global, distributed team environment.
• Strong communication and presentations skills
• Must have strong understanding of working with global and distributed teams, ability to work under pressure and managing demands with competing priorities

Key Attributes:

• Strong leadership maturity with ability to translate business priorities into practical infrastructure solutions.
• Proven ability to work independently with limited supervision and make sound technical decisions.
• Ownership mindset with accountability for service delivery, stability, and issue resolution.
• Ability to prioritize multiple initiatives and execute effectively in a fast-paced environment.
• Strong stakeholder communication skills with ability to engage business and technical teams at all levels.
• Experience managing outsourced teams / vendors to deliver expected service levels and results.
• Continuous improvement mindset focused on automation, standardization, and operational efficiency.
• Ability to mentor junior engineers and demonstrate potential for future team leadership responsibilities.
• Strong problem-solving skills with a proactive mindset.
• Clear and concise communicator, both written and verbal.
• High level of accountability and ownership.
• Passion for continuous improvement, learning, and automation.
• Comfortable balancing operational support with project work and architecture responsibilities.
• Strong ability to work with globally distributed teams