Infrastructure Architect

Acunor is Hiring: Infrastructure Architect

Location: Redwood City, CA — Local Candidates Only

Employment: Full-Time

Work Model: Hybrid — 3 Days Onsite

Experience: 12+ Years

We are seeking an experienced Infrastructure Architect to own end-to-end infrastructure architecture across cloud, compute, virtualization, storage, identity, networking, endpoint management, SaaS, and ITSM environments.

🔹 Key Responsibilities

• Own the target-state infrastructure architecture across Azure, AWS, VMware, Windows/Linux, storage, backup, identity, and networking .
• Define architecture standards and reference designs across multiple infrastructure towers.
• Lead architecture reviews, high-risk change assessments, and technical design decisions.
• Act as an architecture escalation point for Major Incidents and Problem Management .
• Lead capacity, scalability, and infrastructure growth planning.
• Define hybrid identity architecture using Okta, Active Directory, and Entra ID .
• Oversee enterprise network, endpoint, SaaS collaboration, and contact-center architecture.
• Partner with ServiceNow and ITSM teams to ensure CMDB, Incident, Change, Problem, and Service Request processes align with the infrastructure architecture.
• Create architecture diagrams, standards, technical documentation, and decision records.
• Represent technical architecture in customer and account governance meetings.

✅ Must-Have Skills

• 10+ years of IT Infrastructure experience with 3–5+ years in an Architect/Design Authority role.
• Strong experience across Azure & AWS .
• VMware ESXi/vSphere, Windows Server, and Linux .
• Enterprise Cohesity or equivalent storage/backup experience.
• Strong Okta, Active Directory & Entra ID / hybrid identity architecture.
• Enterprise Cisco networking , including switching, firewalls, wireless, VLANs, and segmentation.
• Microsoft Intune/MDM and Microsoft 365 experience.
• Strong ITIL/ITSM and ServiceNow experience.
• Excellent stakeholder management and customer-facing communication.
• Managed Services / multi-tower infrastructure environment experience.