Infrastructure Engineer

THE TEAM YOU WILL BE JOINING

• North American manufacturing company with over $800 million in revenue
• An extensive footprint of over 30 facilities, with headquarters in North Carolina
• Focused on reinvestment in the company and operational excellence
• Heavy investment in research and development with a commitment to innovation

What They Offer You

• An intimate IT group where management works alongside the team to ensure they understand the technologies and help grow your expertise.
• Opportunities to get hands-on with new equipment, learn from senior resources, and set up labs for additional education.
• Phenomenal benefits, a competitive compensation package, and a strong, supportive company culture.

WHY THIS ROLE IS IMPORTANT

• Design, deploy, and maintain the organization’s diverse IT infrastructure, Azure cloud services, Windows and Linux server environments, and network LAN environments.
• Monitor and maintain secure, resilient systems, ensuring compliance with security best practices and working closely with the security architect to integrate proactive defenses and incident response measures.
• Serve as a senior escalation point for Tier 2 and Tier 3 engineers, troubleshooting complex issues and providing mentorship to develop technical skills across the team.
• Develop infrastructure roadmaps and strategic improvement plans, aligning technology initiatives with business objectives and future growth.
• Collaborate with business stakeholders and external vendors to deliver high-quality IT services and drive continuous improvement.
• Lead or support incident response efforts for infrastructure-related issues, minimizing business impact and ensuring timely resolutions.

LOCATION

• Charlotte, NC - Onsite 5 days per week

THE BACKGROUND THAT FITS

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Minimum of 5 years of experience in IT infrastructure or support roles, with at least 2 years providing leadership or advanced technical guidance to Tier 2 and Tier 3 teams.
• Strong technical expertise with Azure cloud services.
• Proficiency across a broad infrastructure stack, including networking, virtualization (e.g., Nutanix or VMware), Windows and Linux servers, and backup/replication technologies.
• Demonstrated ability to lead and mentor technical teams, manage priorities effectively, and drive strategic initiatives focused on continuous improvement.
• Experience working with or overseeing offshore support resources.
• Familiarity with security practices, including incident response, access control, and compliance standards.
• Excellent communication skills, able to translate complex technical concepts to business stakeholders clearly.

Open