Infrastructure Engineer

3rd Line Infrastructure Engineer - Project & Support

Location: London, Kent, Sittingbourne, Remote - Hybrid Working

Duration: Initial 3-Month Contract

Rate: Competitive Market Rate (Inside IR35)

We are currently recruiting for an experienced 3rd Line Infrastructure & Managed Services Engineer on an initial 3-month contract.

This is a hands-on, client-facing role combining advanced infrastructure support, project delivery and cloud technologies. The successful candidate will be contributing to infrastructure migrations, cloud deployments and technology refresh projects across a range of professional and regulated environments.

The role is heavily Microsoft focused, with approximately 70% Infrastructure & Systems and 30% Networking, making it an excellent opportunity for a well-rounded engineer with strong Azure, Windows Server and Active Directory expertise alongside Cisco Meraki and Fortinet networking experience.

What We're Looking For:

• Proven experience operating as a 3rd Line Infrastructure Engineer, Senior Infrastructure Engineer or Professional Services Engineer
• Strong Microsoft infrastructure experience, including Azure, M365, Entra ID, Windows Server and Active Directory
• Strong knowledge of Group Policy, DNS and DHCP
• Experience supporting and administering hybrid cloud and on-premise environments
• Experience delivering infrastructure migrations, cloud transformations and technology refresh projects
• Ability to take ownership of technical workstreams from discovery and solution design through to implementation and handover
• Strong client-facing experience, with the ability to communicate effectively with both technical and non-technical stakeholders
• Strong troubleshooting and root cause analysis skills across infrastructure, cloud and networking environments
• Good networking knowledge including Cisco Meraki, Fortinet/FortiGate, TCP/IP, VLANs, VPNs, routing and switching
• Experience with VMware and/or Hyper-V
• Experience with Backup, Disaster Recovery, Business Continuity and DLP/security technologies
• Experience supporting regulated environments such as Financial Services, Asset Management or Healthcare would be advantageous
• Experience developing standardised technical solutions, documentation and best practices
• Experience using AI technologies and enterprise AI tools such as Microsoft Copilot, ChatGPT or Claude
• Relevant Microsoft, Azure, Cisco, VMware or Fortinet certifications desirable
• Previous experience working within a Managed Services or Professional Services environment
• Comfortable operating in a predominantly project-focused environment, balancing infrastructure delivery with senior technical escalation support when required

If you are available and interested in this opportunity, please apply for further information. Please note due to high volumes of applications we are unable to contact every application.

If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion.

At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values ‘Honesty, Integrity and Pragmatism’. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.