Infrastructure Engineer (Contract)

Job Title: Infrastructure Engineer (Contract)

Location: Remote

Number of Positions: 2

Overview:

Our customer is seeking two Infrastructure Engineers to join their IT Infrastructure team on a 3-month renewable contract. These engineers will provide hands-on support for break/fix activities, vulnerability remediation, general infrastructure maintenance, and service desk operations while the internal team focuses on ongoing projects. This is a fully remote position.

Responsibilities:

· Perform day-to-day break/fix support across servers, networks, storage, and web server environments.

· Troubleshoot and resolve hardware, OS, application, and web server issues in hybrid environments (on-prem and cloud).

· Support vulnerability remediation efforts, including patching, configuration updates, and security hardening.

· Monitor system performance and availability to maintain uptime and reliability standards.

· Provide service desk support, including ticket triage, escalation, and user communication.

· Collaborate with internal IT teams to document issues, resolutions, and process improvements.

· Provide support for Windows Server, Active Directory, and virtualization platforms (VMware, Hyper-V).

· Assist with networking tasks such as switch configuration, connectivity troubleshooting, and firewall rule updates.

· Ensure compliance with organizational security policies and industry best practices.

· Support MS 365 administration, Azure Virtual Desktop, device imaging, Intune management, and Azure administration.

· Utilize low-code/no-code platforms for process automation and workflow improvements.

Qualifications:

· 5+ years of experience in IT Infrastructure or Systems Engineering roles.

· Strong troubleshooting and problem-solving skills in Windows Server, Active Directory, DNS/DHCP, VMware/Hyper-V, web servers.

· Experience with vulnerability management and patching tools (e.g., Qualys, Nessus, WSUS, SCCM).

· Familiarity with network fundamentals (Cisco or equivalent experience preferred).

· Service desk or end-user support experience is a plus.

· Understanding of security and compliance requirements in financial or regulated environments is a plus.

· Excellent communication and documentation skills.

· Ability to work independently and collaboratively in a fast-paced, remote environment.

· Experience with MS 365, Azure Virtual Desktop, Intune, and device imaging.

· Exposure to low-code/no-code platforms for automation is preferred.

Preferred Certifications (a plus):

· Microsoft Certified: Windows Server or Azure Administrator

· CompTIA Security+

· VMware Certified Professional (VCP)

· Cisco CCNA

· Experience with Azure no-code / low-code platforms, automation frameworks, or GlobalScape solutions

Work Location: Remote