Infrastructure Engineer I

Infrastructure Engineer I (DP World)

Location: Hong Kong (with on-premise project work)

About the Role

We are looking for an Infrastructure Engineer to implement, support and maintain our hybrid infrastructure across on-premise environments and Microsoft Azure. You will handle day-to-day network and system support, take part in infrastructure projects, and keep our systems secure, stable and well documented.

Key Responsibilities

• Implement and support on-premise infrastructure projects in Hong Kong and Korea, including network and application setup for the offices, system integration and tuning.
• Provide day-to-day network and system support for servers, storage and network infrastructure, both on-premise and on Azure.
• Set up and administer Linux and Windows servers, on-premise and on Azure.
• Maintain the hybrid cloud infrastructure in line with company standards, security controls and processes.
• Carry out weekend maintenance of on-premise equipment, mainly at the Hong Kong office and/or data center.
• Run system backups and recovery processes in line with defined disaster recovery activities.
• Keep hardware, software and asset inventory records accurate and up to date.
• Troubleshoot issues raised by internal teams and clients. Own and resolve support cases and planned tasks, and update their status promptly.
• Handle ad-hoc 24x7 infrastructure activities (e.g. non-office-hours requests) on-premise and on Azure when required.
• Work rotational shifts when requested.
• Research new technologies and prepare knowledge-transfer materials for team members.
• Plan your own work to meet project objectives.

Required Qualifications

• Degree in Computer Science, Information Technology or a related discipline.
• 2 years' experience handling network support cases on Fortinet / Check Point / Cisco firewalls and switches.
• 2 years' experience administering cloud and on-premise infrastructure.
• Knowledge of VMware ESXi, vCenter and vSphere, Windows and Linux servers, Microsoft Active Directory and Microsoft 365.
• Good understanding of Azure services (VMs, subnets, virtual networks, NSGs and service endpoints).
• Hands-on experience with Windows/Linux OS setup and application installation.
• Hands-on experience with containers (Docker/Podman) setup and configuration.
• Hands-on experience with Azure CLI/PowerShell and scripting for Azure automation.
• Solid shell scripting and troubleshooting skills.
• Knowledge of Wi-Fi support.
• Good written and spoken English.

Preferred

• CCNA / CCNP certification (or a similar networking certification).

Personal Attributes

• Positive, mature and independent, with a strong drive to deliver excellent results.
• Careful and accurate, with attention to detail.
• Self-driven and eager to learn.
• Good communication and strong problem-solving skills.

Pay: $380,500.00 - $456,600.00 per year

Benefits:

• Medical Insurance
• Paid sick time
• Paid time off

Application Question(s):

• Do you have hands-on experience with both Windows Server and Linux administration?
• Do you have hands-on experience with Active Directory and Microsoft 365?
• Do you have experience with shell scripting and Azure CLI or PowerShell automation?

Work Location: In person