Infrastructure Engineer (Observe by Snowflake)

• Observe by Snowflake is an AI-powered observability platform built on the Snowflake Data Cloud and engineered for scale
• We ingest and store logs, metrics, traces, and events on an open, scalable data lake using open formats like Apache Iceberg, delivering deep correlation and long-term analytics at dramatically lower cost
• A dynamic Knowledge Graph and chat-based AI SRE provide rich context and guided workflows so teams can move from detection to root cause and resolution significantly faster
• The Infrastructure team at Observe by Snowflake is responsible for building, scaling, and operating the development and production environments that power our observability platform
• We are a small, highly collaborative team with a broad scope, focused on delivering reliable infrastructure while continuously improving the systems that support our engineers and customers
• Design, build, and operate scalable cloud infrastructure in AWS supporting a high-scale observability platform
• Improve system reliability, performance, and operational visibility across development and production environments
• Develop and maintain CI/CD pipelines and internal tooling to improve developer productivity and deployment safety
• Identify and mitigate security risks, and help maintain internal security standards and compliance requirements
• Build infrastructure that supports high availability, scalability, and operational resilience
• Participate in an on-call rotation, contributing to incident response and post-incident improvements
• Partner closely with engineering teams to ensure infrastructure supports evolving product and platform needs

Benefits

• Comprehensive health insurance plans
• Health savings accounts
• Robust retirement plans
• Life and disability insurance
• Weekly online lunch and learns
• Virtual workout classes
• Ergonomic work-from-home equipment
• On-demand mental health and wellness programs
• Fertility benefits and family planning resources
• Generous time-off and various leave plans
• Onsite and Remote Work
• Employee discounts and pre-tax selections
• New hire equity + Employee Stock Purchase Plan (ESPP)
• Quarterly bonus or commission program- Experience operating container orchestration platforms such as Kubernetes
• 2+ years of experience in Infrastructure Engineering, Site Reliability Engineering (SRE), DevOps, or related roles
• Experience supporting production systems at scale, with a focus on reliability and operational excellence
• Hands-on experience managing cloud infrastructure using Infrastructure-as-Code tools such as Terraform, Ansible, or similar
• Strong problem-solving skills and the ability to balance short-term operational needs with long-term infrastructure design
• Strong programming skills in Go, Python, or similar languages, with a focus on automation and systems development
• Experience with AWS, GCP, and Azure
• Experience operating large-scale distributed systems
• Experience improving developer platform tooling or internal infrastructure platforms
• Familiarity with observability platforms, telemetry pipelines, or monitoring infrastructure
• Experience working in high-growth or rapidly evolving engineering environments