Infrastructure Lead (Cloud)

INFRASTRUCTURE LEAD (CLOUD)

ABOUT US

CarDoctor is a pioneer in applying AI to optimize vehicle care and automotive operations. The CarDoctor ecosystem connects drivers, garages, and partners within an intelligent platform that delivers convenience, safety, efficiency, and cost savings for users.

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Aggregatori Capaci is the core technology development company behind CarDoctor, building its technology ecosystem from the ground up with AI-first architecture and emerging technologies at its core.

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• Working Location: 5BT2, Me Tri Ha Urban Area, Tu Liem Ward, Hanoi
• Working Hours: 08:00 AM – 05:30 PM | Monday – Friday

JOB PURPOSE

• Lead the design, operation, and continuous improvement of the company's Cloud infrastructure (AWS/GCP), working alongside the Infrastructure Lead (On-prem) within the company's hybrid cloud model.
• Ensure high availability, reliability, security, performance, and cost-efficiency of cloud systems supporting production workloads.
• Establish effective observability, incident response, and disaster recovery mechanisms to minimize service downtime.
• Lead the Cloud Infra team (~4 engineers) and coordinate with the On-prem Infra Lead, Backend, QA, and Security teams to ensure consistent, reliable infrastructure operations.

KEY RESPONSIBILITIES

A. Cloud Infrastructure Architecture & Operations

• Design, deploy, and operate highly available, self-healing cloud-native infrastructure on AWS (EKS, EC2, ECS/Fargate, S3, RDS, VPC, ALB/NLB...)
• Define and enforce SLIs/SLOs/SLAs; lead capacity planning and performance benchmarking to prevent bottlenecks.

B. CI/CD, Containers & Observability

• Build and standardize CI/CD (Jenkins/GitLab CI/ArgoCD) and IaC (Terraform, Helm) to ensure safe, fast releases.
• Lead Kubernetes (EKS) operations at scale; build observability (Prometheus, Grafana, ELK/Loki) and lead incident response/RCA.

C. Security & Cost Efficiency

• Enforce least-privilege IAM, secret management, and security monitoring across production systems.
• Apply FinOps practices (rightsizing, autoscaling, Savings Plans) to balance reliability and cost.

D. Team Leadership & Collaboration

• Manage, mentor, and develop a team of ~4 Cloud/DevOps/SRE engineers; own the cloud technical roadmap.
• Partner with the Infrastructure Lead (On-prem), Backend, QA, and Security teams to standardize release processes and keep the hybrid architecture consistent.
• Report infrastructure status, incidents, and cloud spend to the CTO regularly.

Your skills and experience

• Minimum 7 years of experience in DevOps/SRE, including experience leading a team; SaaS or large-scale microservices background preferred.
• Proficient with core AWS services (EKS, EC2, S3, RDS, IAM, VPC, ALB/NLB, CloudWatch) and Terraform (required).
• Hands-on experience with Kubernetes/Helm at scale, CI/CD (Jenkins/GitLab CI), and GitOps (ArgoCD is a plus).
• Experience implementing observability (Prometheus/Grafana/ELK) and defining SLIs/SLOs/SLAs.
• Solid understanding of system security (IAM/RBAC, secret management, least privilege) and FinOps/cost optimization.
• Experience with hybrid or multi-cloud environments is a strong plus.
• Proven ability to lead/mentor a technical team, with strong communication skills across technical teams and senior stakeholders.

Why you'll love working here

Compensation & Benefits

• Competitive salary package based on qualifications and experience.
• 13th-month salary.
• Annual health check-up according to company policy.
• Holiday bonuses for National Day (September 2) and New Year.
• Comprehensive employee care policies including birthday, marriage, childbirth, and illness support.
• Company-provided laptop, monitor, and necessary tools/accounts for work.
• 50% discount at the company café for employees.

Career Development

• Annual salary review and promotion opportunities.
• Diverse career paths including management and specialist tracks.
• Opportunities to participate in technical training and TechTalks.
• Opportunity to work on cloud infrastructure supporting an AI-first automotive technology product.
• Recognition and rewards at both team and organizational levels.

Working Environment

• Open and collaborative working environment.
• High-performance culture with opportunities for technical ownership and innovation.
• Quarterly/annual teambuilding activities and internal events.