Infrastructure Lead

Location: Dallas, TX (with travel to Amarillo/Matador as needed)

Employment Type: Contract / Interim

Start Date: Immediate

We are seeking a hands-on Infrastructure Lead to build, enhance, and support enterprise technology capabilities in a rapidly evolving environment. Reporting directly to the CTO, this individual will play a critical role in ensuring the reliability, scalability, and security of our infrastructure while leading a small team and managing external service providers.

This is not a strategic-only leadership position. The successful candidate will be expected to remain actively involved in architecture, implementation, troubleshooting, and day-to-day operational delivery while helping establish standards, processes, and long-term infrastructure capabilities.

Key Responsibilities

Enterprise Infrastructure

• Design, implement, and support enterprise infrastructure solutions across cloud, network, and on-premises environments.
• Manage corporate and site connectivity, network performance, and infrastructure reliability.
• Support infrastructure scalability as the organization grows and evolves.
• Partner with business and technology teams to deliver secure, dependable technology services.

Workplace Technology

• Own Microsoft 365 and collaboration technologies.
• Manage endpoint and device administration, including provisioning, deployment, updates, and lifecycle management.
• Support employee onboarding, offboarding, and workplace technology services.
• Ensure a reliable end-user technology experience across office and remote environments.

Identity & Access Management

• Administer Active Directory, Microsoft Entra ID, and identity-related services.
• Implement and maintain secure access controls and identity management processes.
• Partner with cybersecurity teams to strengthen identity security and governance.

Operations & Service Delivery

• Establish and maintain infrastructure standards, documentation, and operational procedures.
• Develop monitoring, backup, disaster recovery, and incident response processes.
• Lead troubleshooting and resolution of infrastructure and operational issues.
• Manage hardware and software asset lifecycle processes.

Leadership & Vendor Management

• Lead and develop existing infrastructure resources while remaining technically hands-on.
• Manage MSPs, vendors, and service providers.
• Prioritize initiatives and drive successful execution across multiple workstreams.
• Maintain accountability for infrastructure delivery, performance, and service quality.

Site & Industrial Technology Partnership

• Partner closely with Industrial and Site Technology teams to support multi-site operations.
• Assist with connectivity, operational readiness, technology standards, and infrastructure requirements for new facilities and locations.
• Support construction-to-operations technology transitions and long-term support models.

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, or related field, or equivalent experience.
• 8+ years of progressive infrastructure, systems, or IT operations experience.
• Previous experience leading infrastructure teams or technical resources.
• Demonstrated experience managing third-party vendors and managed service providers.
• Experience working in fast-paced, high-growth, or evolving environments.

Required Technical Skills

Microsoft Ecosystem

• Microsoft 365 Administration
• Microsoft Entra ID (Azure AD)
• Active Directory
• Exchange Online
• Teams Administration
• SharePoint Online

Endpoint & Device Management

• Microsoft Intune
• Autopilot
• Endpoint Management
• Mobile Device Management (MDM)
• Patch Management

Cloud & Infrastructure

• Microsoft Azure
• Cloud Architecture
• Virtualization Technologies
• Infrastructure Operations
• Storage and Backup Solutions

Networking

• WAN/LAN Administration
• VPN Technologies
• Network Security
• Firewalls
• Site Connectivity
• Wireless Infrastructure

Operations

• Monitoring & Alerting

• Incident Management

• Disaster Recovery

• Business Continuity

• Troubleshooting

• Service Delivery

• Manufacturing, Industrial, Energy, Utilities, Construction, or Multi-Site Operations

• Infrastructure modernization projects

• Cloud migration initiatives

• Infrastructure architecture and design

• Cybersecurity collaboration and governance

• Enterprise application support environments

What We're Looking For

We're looking for a leader who can both set direction and execute. The ideal candidate is someone who can discuss infrastructure strategy with executive leadership in one meeting and then personally troubleshoot a networking, Microsoft 365, Azure, or endpoint issue in the next.

You should be comfortable:

• Rolling up your sleeves and solving technical challenges.
• Leading a small team while remaining actively involved in delivery.
• Managing competing priorities in a dynamic environment.
• Building processes, standards, and documentation from the ground up.
• Working cross-functionally with technology, operations, and business stakeholders.