Infrastructure Manager

Key Responsibility Areas

Infrastructure Requirements

1. Co-ordinate with entire region (through continual liaising with line AMs & RMs) regarding admin/infra related works for faster resolution.

2. Monitoring adherence of Admin Processes and procedures in branches

3. Coordinating repair and renovation works in the Zone.

4. Identifying vintage branches which require additional support for improving hygiene factors.

5. Ensuring basic hygiene factor are met by branches.

6. Cross checking the efficiency of works completed by vendor.

7. Assigning existing vendor to branches where ever local vendors are not available.

8. Allocation of merged branch assets as per process.

9. Strong Room Door complaints are attended immediately in co-ordination with purchase/Operation and infra team at HO and vendor.

10. Upgrading existing capacity of UPS batteries in co-ordination with purchase and infra team.

11. Coordinating with vendor for speedy delivery of items where Purchase Orders are issued.

12. Keeping track of AMCs

Signage and Visibility Requirements

1. Ensuring visibility factor is effectively utilized by branches.

2. Coordination with HO and vendors for effective support for signage related issues.

3. Periodical signage cleaning is done as per process.

4. Coordinate with HO for the installation of timer facility in branches

5. Ensuring timer complaints are being attended with in TAT.

6. Installation of direction boards where ever required to increase visibility.

7. Assisting branches in completing the Step Branding where ever the opportunity is available.

8. Following up with RO Team for the implementation of Shutter and Glass branding.

Merger / Shifting and New Site Identification

1. Merging and consolidation- co-ordination with regions and Operation/Infra/IT/Vigilance departments at HO for smooth process.

2. Signages of merged branches are scrapped or removed in coordination with HO and vendor.

3. Ensuring merged branches are vacated on priority basis.

4. Scrapping of SRDs/fixtures by availing highest quote.

5. Coordinating with RO Team for identifying godown in order to keep merged branch assets.

6. Ensuring final settlement is collected from LLs after merger.

7. Execution of new site proposals after negotiation of rent and SD.

8. Final round of discussion/negotiation with LL.

9. Ensure proper documentation for new/shifting premises for Committee approval.

10. Ensuring ERP entry and approvals for timely execution of deed.

11. Collating the shifting proposals from AM’s /RM’s based on current business performance.

Statutory Requirements

1. Ensuring timely renewals of weighing machines across Kerala branches

2. Renewal of branch licenses under Shop and Establishment Act and ensuring Audit Adherence in all Infra & Admin related areas

3. Branches and Warehouse lease deed renewals are monitored and coordinated through branches and HO.

4. Electricity tariff conversion is ensured where ever required as per statue.

5. Ensuring additional deposit due to excess usage of electricity is being done through LL.

6. Timely renewal of lease deed in co-ordination with local authorities/regions and HO

7. Coordinating with HO operations for Mergers and shifting.

8. Attending the RARC Meeting, understanding the concerns and make sure that the issues are resolved within the time frame

Cost Control Measures

1. Ensuring minimum two quotes are obtained for repair cases.

2. Monthly tracking of unutilized phones (Reliance) allotted to branches so that payments are not done.

3. Instructed to go for local vendor for speedy rectification where the cost is less compared with approved vendors and ensuring service quality.

4. Optimum utilization of merged branch assets when requirement arises. ( Furniture / IT assets)

5. Cross checking the local quotations with approved vendors and ensure the rates are low compared to our approved rates.

6. Asking explanation from branch/region on higher utility bills.

7. Cross checking the signage timers are working properly in order to reduce the EB consumption.

8. Qualities of works are ensured so that no additional expenses are incurred in future.

9. Rent negotiation process is followed up with branches/ROS

Asset Tracking

1. Allocation of merged branch items to required branches after thorough cross checking.

2. Maintaining all asset details of merged braches for future reference.

3. New and shifting branch fixtures/fittings are utilized from merged branch items.

4. Ensuring proper documentation and updation in Branch Asset Register and Merged Branch Asset Tracker while shifting the assets.

5. IT related assets are assigned after taking due recommendation from concerned.

6. Allocating Almirah for MSGB branches.

7. Utilizing merged branch UPS / batteries for up gradation.

8. Scrapping of damaged/unused items which are dumped at branches for betterment of hygiene quality.

Security and IT related Requirements

1. Coordinating with security and vigilance team for installation of CCTV.

2. Coordinating with Control Room and Security team for works assigned on holidays and after office hours.

3. Coordinating with IT and vendors for rectification of CCTV cameras as per TAT.

4. Coordinating the branches for re-filling fire extinguishers where ever required.

5. Support mechanism to branches where ever required related to day to day IT issues

6. Coordination with control rooms for any additional support required for late branch closing.

7. Laptop request from RO Teams are being followed up with IT Purchase for speedy issuance. Role & responsibilities

Preferred candidate profile