Infrastructure Network Operations Manager

About the Role

We are looking for a seasoned Infrastructure & Network Manager to lead the end-to-end management of CBSI's IT infrastructure and cybersecurity operations across all sites. In this role, you will be at the forefront of our cloud transformation journey, driving the strategy, design, and governance of hybrid and cloud-native environments — while ensuring the stability, security, and scalability of our enterprise infrastructure.

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Key Responsibilities

• Architect & Scale Cloud Infrastructure — Take ownership of CBSI's cloud strategy by designing, deploying, and optimizing cloud environments (AWS, Azure, or GCP). Lead the migration of on-premise workloads to cloud platforms, enforce cloud governance frameworks, and ensure cost-effective utilization through FinOps practices.
• Manage & Optimize Infrastructure — Oversee LAN, WAN, WLAN, Data Center, and hybrid Cloud/On-Premise systems, ensuring high availability, reliability, and performance of servers, network devices, storage, and endpoints across all sites.
• Drive Cybersecurity Governance — Govern the organization's security posture covering firewalls, IDS/IPS, endpoint security, vulnerability management, and incident response — ensuring compliance with IT policies, cloud security standards (e.g., CIS, NIST), and regulatory requirements.
• Lead Incident & SLA Management — Serve as the operational lead for infrastructure incidents, service requests, and change management; drive root cause analyses and deliver SLA performance reports to leadership.
• Develop & Inspire a Team — Coach, mentor, and grow a team of network, cloud, and infrastructure engineers through performance evaluations, KPI setting, and career development planning.
• Engage Stakeholders & Improve Continuously — Collaborate with SBU heads, functional leaders, and vendors to deliver infrastructure and cloud projects on time, optimize costs, and elevate service quality.
• Manage Budget & IT Assets — Oversee the full IT asset lifecycle, manage CAPEX/OPEX and cloud spend budgets, and optimize software licenses, hardware, and telecom subscriptions for cost efficiency.

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About You

Education & Certifications

• Bachelor's Degree in Computer Science, Information Technology, or a related field
• Cloud certification strongly preferred — AWS Solutions Architect, Microsoft Azure Administrator (AZ-104), or Google Associate Cloud Engineer
• CCNA or equivalent network certification
• ITIL Foundation certification

Experience

• Minimum 7 years of progressive experience in IT Network Infrastructure and Security
• At least 2 to 3 years in a team lead or supervisory capacity
• Proven hands-on experience designing and managing cloud environments (AWS, Azure, or GCP), including IaaS, PaaS, and hybrid cloud architectures
• Experience with cloud migration projects, infrastructure-as-code (Terraform, ARM Templates, or CloudFormation), and container platforms (Kubernetes, Docker) is a strong advantage
• Background in managing multi-site enterprise infrastructure with a blend of on-premise and cloud systems

Skills

• Strong understanding of cloud networking, security, and governance best practices
• Solid analytical and problem-solving skills with the ability to translate technical concepts to non-technical stakeholders
• Strong oral and written communication skills