Infrastructure Operation Specialist

Position: Infrastructure Operation Specialist

Job Purpose:

The Infrastructure Operations Specialist, which reports directly to the Infrastructure Operation Manager, contributes directly to business continuity, service security, and the support of the company’s infrastructure projects by ensuring the optimal functioning of the IT infrastructure, monitoring systems, networks, and cloud platforms, promptly resolving operational issues, and implementing technical improvements.

Key responsibilities:

• Monitor the health and performance of the IT infrastructure and respond to anomalies or degradation.
• Perform daily operational activities: provisioning, patching, updates, backups, capacity management.
• Administer and maintain operating systems and cloud platforms.
• Resolve incidents, problems, and changes.
• Collaborate with security teams to ensure compliance, system hardening, and vulnerability management.
• Manage and improve monitoring and logging tools.
• Conduct capacity and performance analysis to optimize resource usage and costs.
• Support infrastructure evolution projects and technology migrations.

Technical Skills:

Must Have:

• Solid knowledge of Linux Server and Linux operating systems (including Active Directory and GPO)
• Experience with virtualization environments (VMware ESXi/vCenter; Nutanix)
• Working knowledge of AWS cloud services (EC2, VPC, IAM)

Other Skills:

• **IT Infrastructure Management:**Expertise in cloud services, server management, networking, storage solutions, and disaster recovery planning.
• Project Management: Ability to execute infrastructure projects, ensuring timely delivery and alignment with business requirements.
• Service Management: Knowledge of ITIL or other service management frameworks to optimize service delivery and support functions.
• Digital Security: Knowledge of cybersecurity principles and practices to safeguard the organization’s infrastructure.
• Compliance & Regulations: Familiarity with regulatory requirements related to IT infrastructure and operations.
• Change Management: Ability to work on large-scale infrastructure changes while minimizing operational disruption.
• English Language: Competent (written & spoken)

Nice to Have:

• Certification: AWS Cloud Practitioner/SysOps Associate, ITIL 4 Foundation

Soft Skills:

• Time-management skills.
• Team working, ability to collaborate effectively to achieve set objectives
• Proven problem-solving skills, ability to consider complex multi-disciplinary aspects of problem.
• Adaptability and Flexability.

Professional Experience:

At least 2-5 years of experience in IT infrastructure operations

Educational background:

Bachelor’s degree in Computer Science, Computer Engineering, or previous experience in the role.

“At Epta, we offer a transparent and competitive compensation package aligned with the applicable National Collective Bargaining Agreement (CCNL - Metalworking).

• CCNL level: B1
• Base salary: From € 30.814,29 gross per year (CCNL Level B1 minimum). The final offer will be determined using objective, gender-neutral criteria applied consistently across all candidates, including verified professional experience, relevant technical competencies, and the confirmed scope and responsibilities of the role.
• Benefits: meal vouchers, welfare provisions, performance bonus (only if provided for), training opportunities.
• Flexible working arrangement with up to 50% monthly smart working.

Epta is an equal opportunity employer. At Epta, we believe diverse perspectives drive better decisions and stronger teams. 

Our selection process is based exclusively on merit and competencies – reflecting our commitment to build a diverse, inclusive workplace where everyone feels valued, respected, and empowered to contribute and grow.”

Location: Milano