Infrastructure Reliability Engineer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an Infrastructure Reliability Engineer to work in Durham, NC!

The Role

We are seeking a talented OS & HW Infrastructure Administrator to join our Compute management team. In this role, you will collaborate with senior technology professionals, peers across operations teams, and represent Compute Operations during incident calls. As a key member of the Reliability & Operations team, you will continuously evaluate opportunities for automation, improve observability, promote DevOps and EngOps practices, and ensure the stability and security of our environment.

Key Responsibilities:

• Manage and coordinate Windows, Linux & Virtualization operating systems
• Oversee hypervisors and hardware infrastructure
• Drive automation & observability initiatives and promote DevOps/EngOps work
• Ensure security compliance and execute patching activities
• Maintain environment stability and support critical server operations
• Participate in incident management and change execution
• Contribute to operational KPIs and metrics
• Collaborate with global teams and vendors to resolve issues and implement solutions
• Communicate effectively with engineering, operations leaders, and partners

The Expertise and Skills You Bring

• 5+ years of IT experience across a broad range of technologies, with a focus on server and storage infrastructure
• Strong knowledge of Windows OS and/or Linux (RedHat / Ubuntu)
• Disk storage management expertise, SAN/NAS/CAS infrastructure is a significant plus
• Experience with virtualization technologies (VMWare or OLVM)
• On-call coverage and incident management experience
• Troubleshooting skills for OS, hardware, and performance issues
• Scripting and AI proficiency
• Experience of working with enterprise-level customers and application teams
• Windows, VMware, and OLVM (Oracle Logical Volume Manager) experience is highly desirable

Additional Skills

• Strong understanding of Agile methodology and IT Service Management
• Comprehensive knowledge of infrastructure tech stack: Linux, AIX, Windows, VMWare, OpenStack, HP, Dell
• Experience with Oracle Linux Virtualization Manager (OLVM)
• Ability to identify gaps and drive process improvements
• Collaboration with vendors (Redhat, HP, Dell, IBM) for root cause analysis and solution implementation
• Passion for automation, self-service, and self-healing infrastructure
• Excellent communication and relationship-building skills

The Team

As an Infrastructure Reliability Engineer within Fidelity’s Enterprise Infrastructure and Operations team, you will function as the primary requirements and delivery support personnel for our compute platforms. You will collaborate closely with engineering & architecture teams to support solution design and implementation of high-quality automation for our Engineering and Operations teams.

This is a shift-based position: Tue–Sat or Sun–Thur (12:30-9:30 ET), occasional coverage on other days may be required.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Company Overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.

Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy.

For information about working at Fidelity TalentSource, visit FTSJobs.com.

Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at [email protected] if you would like to request an accommodation.